Assistant Manager - Collection / Recovery - B2B Job Description Template
The Assistant Manager - Collection/Recovery - B2B will manage and supervise the collection and recovery processes within the finance team. This role focuses on ensuring timely payment of invoices, managing delinquent accounts, and maintaining good relationships with B2B clients. The Assistant Manager will play a critical part in optimizing cash flow and minimizing financial risk for the company.
Responsibilities
- Oversee and manage the B2B collection and recovery process
- Develop strategies to reduce outstanding receivables
- Maintain regular communication with clients to ensure timely payments
- Monitor and report on key performance indicators related to collections
- Negotiate payment plans and settlements with delinquent accounts
- Collaborate with internal departments to resolve billing disputes
- Ensure compliance with company policies and relevant regulations
- Train and mentor junior staff members in collection and recovery best practices
Qualifications
- Bachelor's degree in Finance, Business Administration, or related field
- 3-5 years of experience in a similar role, preferably in a B2B environment
- Strong understanding of collection and recovery processes
- Excellent communication and negotiation skills
- Ability to work under pressure and meet deadlines
- Proficiency in Microsoft Office and accounting software
- Detail-oriented with strong analytical skills
Skills
- Collections Management
- Customer Relationship Management (CRM)
- Negotiation
- Accounts Receivable
- Microsoft Excel
- Accounting Software
- Analytical Skills
- Compliance Management
Frequently Asked Questions
An Assistant Manager in Collection / Recovery - B2B oversees the accounts receivable process for business-to-business transactions. They manage and coordinate the collection efforts to recover outstanding debts. This role involves communicating with clients to ensure timely payments, negotiating repayment plans, and analyzing financial information to assess client creditworthiness. The Assistant Manager is also responsible for maintaining detailed records of collection activities and reporting to senior management.
To become an Assistant Manager in Collection / Recovery - B2B, individuals typically need a bachelor’s degree in finance, accounting, or a related field. Previous experience in a collection or accounts receivable role is beneficial. Skills such as negotiation, communication, and analytical thinking are critical. Certifications in credit management or finance might enhance candidates' prospects. Employers often seek those with a proven track record in managing collections effectively and resolving payment issues.
The average salary for an Assistant Manager in Collection / Recovery - B2B varies based on factors like location, industry, and experience. Typically, salaries are competitive, reflecting the role's responsibilities in managing and recovering debts. Candidates with extensive experience or specialized skills in B2B collections may command higher salaries. It’s advisable to research salary trends in the specific industry and region to get a more accurate estimate.
The qualifications for an Assistant Manager role in Collection / Recovery - B2B generally include a bachelor’s degree in finance, accounting, business administration, or a related field. Additional qualifications might include certifications in credit management or financial analysis. Employers also seek experience in collection management and skills in communication, negotiation, and problem-solving. Familiarity with financial regulations and sector-specific software is often advantageous.
An Assistant Manager in Collection / Recovery - B2B should possess strong negotiation and communication skills to handle client interactions effectively. Responsibilities include overseeing collection efforts, developing repayment strategies, and maintaining records. Analytical skills are essential to assess financial information and client risk. They must collaborate with other departments to resolve payment issues and ensure compliance with financial regulations. Leadership and problem-solving abilities are also crucial for managing a team and achieving collection targets.