Assistant Manager - Collection B2B / Recovery Job Description Template
The Assistant Manager - Collection B2B / Recovery plays a crucial role in ensuring the financial health of the company by overseeing the collection of overdue payments from business clients. You will be tasked with managing collection strategies, negotiating payment plans, and providing detailed reports on recovery activities. Strong analytical skills and a proactive approach are essential for success in this position.
Responsibilities
- Manage the collection process for outstanding payments from business clients.
- Develop and implement effective collection strategies and policies.
- Negotiate payment plans and settlements with clients.
- Monitor accounts to identify overdue payments and proactively manage delinquencies.
- Collaborate with internal teams and external stakeholders to resolve payment disputes.
- Prepare and present reports on collection activities and performance metrics.
- Ensure compliance with relevant laws and regulations.
- Maintain accurate and up-to-date records of all collection activities.
Qualifications
- Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
- Minimum of 3 years experience in B2B collections or credit management.
- Strong understanding of credit management principles and practices.
- Excellent negotiation and communication skills.
- Proven ability to manage multiple tasks and meet deadlines.
- Attention to detail and strong analytical skills.
Skills
- Credit Management
- Negotiation
- Financial Analysis
- Account Reconciliation
- SAP
- Excel
- Communication
- Problem-Solving
Frequently Asked Questions
An Assistant Manager - Collection B2B / Recovery is responsible for overseeing the process of collecting outstanding debts from business clients. They manage a team to ensure effective debt recovery strategies while maintaining positive client relationships. Additionally, they analyze accounts to identify trends or issues, develop payment plans, and negotiate settlements. Their role is crucial in maintaining the financial health of the organization.
To become an Assistant Manager - Collection B2B / Recovery, candidates typically need a bachelor's degree in finance, business administration, or a related field. Relevant experience in collections or recovery, particularly in a B2B setting, is vital. Developing strong negotiation skills, understanding financial systems, and possessing leadership abilities are crucial. Some companies might also prefer candidates with certifications like certified credit professional or similar.
The average salary for an Assistant Manager - Collection B2B / Recovery varies based on experience, location, and company size. Generally, it falls within the middle range for managerial roles within collections departments. Besides the base salary, they may receive bonuses or incentives based on successful recovery rates and meeting financial targets. Candidates should research industry standards in their region for more precise figures.
Qualifications for an Assistant Manager - Collection B2B / Recovery often include a bachelor's degree in finance, business, or a related field. Prior experience in collections, recovery, or B2B account management is essential. Skills in negotiation, leadership, and financial analysis are highly valued. Some employers may also require familiarity with specific financial software or recovery management systems.
An Assistant Manager - Collection B2B / Recovery must have excellent communication and negotiation skills to achieve recovery objectives. The role involves leading a team, developing debt recovery strategies, and maintaining client relationships. They should be adept in financial analysis and possess strong problem-solving abilities. Ensuring adherence to financial regulations and effectively managing disputes or conflicts is also part of their responsibilities.