AR Semi Voice Process Job Description Template
The AR Semi Voice Process Specialist will be responsible for handling accounts receivable tasks and customer service interactions through both voice and non-voice channels. This role requires a keen eye for detail and excellent communication skills to ensure accurate financial data management and effective client support.
Responsibilities
- Manage and process accounts receivable transactions.
- Handle inbound and outbound calls to resolve customer queries.
- Respond to customer inquiries through email and chat.
- Maintain accurate and up-to-date customer account information.
- Perform regular follow-ups on outstanding payments.
- Identify and escalate critical issues to the appropriate department.
- Prepare and send invoices, credit memos, and account statements.
Qualifications
- Bachelor's degree in Finance, Accounting, Business Administration, or related field.
- Previous experience in accounts receivable and customer service.
- Strong understanding of financial procedures and regulations.
- Proficiency in using accounting software and MS Office Suite.
- Excellent verbal and written communication skills.
- Ability to manage multiple tasks and meet deadlines.
- Attention to detail and strong problem-solving skills.
Skills
- Accounts Receivable
- Customer Service
- Microsoft Excel
- Accounting Software
- Email and Chat Communication
- Problem-solving
- Time Management
- Data Entry
Frequently Asked Questions
An AR Semi Voice Process job involves handling account receivables via a combination of voice and non-voice communication channels. This role primarily includes verifying account information, addressing billing inquiries, processing payments, and ensuring timely follow-up with clients and customers to resolve outstanding dues. Candidates work closely with the finance team to maintain accurate financial records and improve cash flow efficiency.
The average salary for an AR Semi Voice Process position can vary based on company size, location, and experience of the candidate. Typically, candidates can expect a competitive salary package that includes base pay along with potential performance bonuses. Entry-level salaries often start at a standard rate, with opportunities for incremental growth as one gains relevant experience and expertise in the field.
Candidates applying for an AR Semi Voice Process role should ideally possess a bachelor's degree in finance, accounting, or a related field. Proficiency in financial software and a good command of English communication skills are highly advantageous. Additional certifications or any prior experience in accounts receivable or customer service can enhance a candidate's qualifications and chances of securing the job.
To become an AR Semi Voice Process professional, start with a relevant bachelor's degree in accounting or finance. Gaining experience through internships or entry-level roles in finance or customer service will be beneficial. Enhance skills through training in customer negotiations and financial database management. Networking and applying to companies with a robust finance division can also facilitate career entry.
Key skills for an AR Semi Voice Process job include strong analytical abilities, excellent verbal and written communication, and effective problem-solving aptitude. Responsibilities encompass managing account receivables, communicating with clients to resolve discrepancies, and collaborating with internal teams to streamline financial transactions. Candidates should also be familiar with using financial software and maintaining meticulous records.