Responsibilities
- Contact insurance companies to obtain claim status.
- Follow up on unpaid and denied claims to ensure timely resolution.
- Communicate effectively with insurance representatives and healthcare providers.
- Update billing systems with relevant claim information.
- Work collaboratively with billing and accounts receivable teams.
- Document all actions taken in the billing system.
- Ensure compliance with company policies and government regulations.
Qualifications
- High School Diploma or equivalent.
- Previous experience in medical billing or AR calling preferred.
- Strong understanding of medical billing and insurance terminology.
- Excellent communication and interpersonal skills.
- Ability to work independently and in a team environment.
- Attention to detail and strong organizational skills.
Skills
- Medical Billing Systems
- ICD-10
- CPT Coding
- Microsoft Office
- Customer Service
- Time Management
- Problem Solving
Frequently Asked Questions
An AR Caller, or Accounts Receivable Caller, in a healthcare setting is responsible for managing insurance claims and payments. They track unpaid claims, contact insurance companies to follow up on delayed payments, and resolve any discrepancies in billing. This role requires strong communication skills, proficiency in medical billing software, and an understanding of healthcare regulations to ensure efficient and accurate processing of claims.
To become an AR Caller, individuals typically need a high school diploma or equivalent, with additional training in medical billing or a related field being advantageous. Candidates should gain proficiency in medical coding and billing software, understand healthcare regulations, and develop strong negotiation and communication skills. Many employers offer on-the-job training or seek candidates with previous experience in healthcare billing or accounts receivable handling.
The average salary for an AR Caller can vary based on factors such as experience, location, and the specific healthcare facility. Generally, AR Callers can expect competitive compensation packages, sometimes including benefits. Entry-level positions may start lower, but salaries can increase with experience and expertise in the field, making it a promising career opportunity for those in the administrative healthcare sector.
Qualifications for an AR Caller position typically include a high school diploma or equivalent, along with knowledge of medical billing and coding. Additional certifications in medical billing or healthcare administration can enhance a candidate's prospects. Employers often value experience in billing, finance, or a related area. Familiarity with healthcare regulations and strong analytical and communication skills are essential for success in this role.
An effective AR Caller must possess strong communication and analytical skills to efficiently manage healthcare billing and insurance claims. Responsibilities include contacting insurance providers, resolving claim discrepancies, maintaining accurate records, and ensuring timely payments. Proficiency in medical billing software and an understanding of healthcare regulations are crucial for handling the technical aspects of the job. Attention to detail and the ability to work under pressure are also important.