AR Caller/Executive - Fresher (Voice Process) Job Description Template
The AR Caller/Executive - Fresher (Voice Process) will handle account receivables through outbound calls to insurance companies. The role involves following up on pending claims, resolving denials, and ensuring accurate documentation. This position is ideal for recent graduates looking to start their career in the healthcare industry.
Responsibilities
- Making outbound calls to insurance companies for claim status and follow-ups.
- Resolving and reprocessing denied claims.
- Documenting all calls and interactions comprehensively in the system.
- Coordinating with internal teams for claim resolutions.
- Ensuring compliance with industry regulations and company policies.
- Maintaining a high level of professionalism and customer service in phone interactions.
Qualifications
- Bachelor's degree or equivalent education.
- Strong verbal and written communication skills.
- Ability to work in a fast-paced environment.
- Attention to detail and accuracy in documentation.
- Willingness to learn and grow within the organization.
- Basic understanding of healthcare terminology is an added advantage.
Skills
- Effective communication skills
- Customer service
- Basic computer skills
- Problem-solving
- Attention to detail
- Time management
Frequently Asked Questions
An AR Caller/Executive in a voice process is responsible for managing accounts receivable tasks by contacting insurance companies and clients to ensure payments are processed. They handle claims, follow up on outstanding invoices, and resolve any discrepancies. Their role is crucial in maintaining cash flow and requires strong communication skills and attention to detail.
To become an AR Caller/Executive as a fresher, individuals should have a high school diploma or equivalent and excellent communication skills. Familiarity with accounts receivable processes and basic understanding of medical billing are advantageous. Many employers offer on-the-job training, so a willingness to learn and adapt is essential for success in this entry-level role.
The average salary for a fresher AR Caller/Executive in a voice process varies depending on the location and company. Typically, it falls within the entry-level range for customer service roles. Compensation may include base salary along with potential bonuses or incentives based on performance and successful collections.
An AR Caller/Executive job primarily requires a high school diploma. Some employers may prefer candidates with a bachelor's degree in finance, accounting, or related fields. Essential skills include strong communication, problem-solving abilities, and proficiency in computer applications. Understanding of medical billing and insurance claim processes is beneficial.
A successful AR Caller/Executive must possess excellent communication and negotiation skills, as they interact with clients and insurance representatives regularly. Responsibilities include monitoring accounts, resolving disputes, and ensuring timely payments. Proficiency in computer systems, attention to detail, and the ability to work under pressure are also critical to performing effectively in this role.