How Intertec Softwares Used Expertia AI to Break a 100-Day Hiring Deadlock

You know you’re in HR when every workday starts with a to-do list that feels like finding a needle in a haystack. Sunil Kumar, HR and Admin Manager at Intertec Softwares Pvt. Ltd., knows this firsthand.

Intertec Softwares Pvt. Ltd. is a larger mid-sized premier provider of IT solutions and services across India and the Middle East, with a hiring volume generally hovering over 50 job roles.

1. The Daily Battles of an HR Warrior

From managing operations across multiple locations to being the go-to for a flood of queries, especially in a hybrid setup, he’s always balancing a whirlwind of tasks and requests.

But Sunil thrives in the chaos. In his four years at Intertec, he’s helped drive both cultural and tech transformation. Still, three core challenges continue to test him daily.

• The Great Talent Chase

Post-COVID hiring is tough. Candidates juggle multiple offers and push for hikes without delivering matching value, leaving companies misled by offer-hoppers.

• The Remote Work Ripple

Remote work brings flexibility but blurs accountability. Missed tasks and unresolved issues create delays and miscommunication.

• The Skills Gap Struggle

Upskilling remains a challenge. With outdated systems. and resistance to change, Sunil works hard to guide teams toward new tech, but progress can often be slow.

2. The Game-Changing Hiring Moment

Sometimes, the best solutions come when you least expect them. For Sunil, it was during the struggle to fill a Technical Delivery Manager role, which had been open for over 100 days.

One day, Sunil found a marketing email from Expertia AI. Curious, he signed up for the free trial and posted the role. To his surprise, relevant applications came quickly, and he could close the position faster. 

He shared this experience with his MD, who supported using AI tools for hiring. Intertec soon started automating hiring for Indian roles, then extended the trial to their Dubai office. 

What began as a random email became a key part of Intertec’s hiring process, backed by results.

3. The Secret Sauce: Expertia’s AI-Powered Hiring 

Finding the right talent for a software company isn’t just about filling a role, it’s about the right fit. Sunil’s approach is rigorous, which means the search takes time.

Traditionally, recruiters sort candidates manually: downloading resumes, screening, calling—a slow grind. Expertia changes that.

Sunil says the key is feeding the AI the right data—the better the input, the smarter and faster the results.

4. Data-Driven AI Hiring Wins: Expertia’s Impact

What sets Intertec’s hiring experience with Expertia apart? The numbers, yes, but also the AI-powered hiring features that make finding, screening, and engaging candidates smoother every step of the way.

Results that speak:

• Jobs and candidates: Over 110 jobs posted and more than 44,000 candidates reached.

• Increased efficiency: Recruiters no longer had to manually review every profile. Expertia used AI and filtering questions to surface top candidates quickly.

• Seamless recruiter handovers: Expertia enabled smooth job ownership transfers during team changes.

• Higher-quality talent: Expertia helped create compelling job posts, identify ideal salaries, the right skills, and screening questions using AI.

• Unified tracking: Expertia integrated Intertec Software Pvt. Ltd.’s career page, LinkedIn page, and other data elements into a single, end-to-end tracking system.

• Global hiring support: Expertia managed multi-location openings, including Dubai, which accounted for nearly half the job volume.

Features behind the results:

• Smart filters like Salary Estimation 
• AI recommended skills and screening questions 
• Job transfer from 1 user to another
• Hiring stage updates
• Multi-location jobs (India, Dubai, Riyadh, etc.)
• Star-rating of candidates
• Career page integration

5. Candidate Relevancy: Trust, Training, and Time

Sunil believes that candidate relevancy isn’t just algorithms - it’s alignment, and alignment comes from how often and meaningfully HRs engage with their hiring software.

Sunil sees AI in hiring not as instant magic, but as a learner, like a new team member getting familiar with the organization’s patterns.

Like training a muscle or onboarding a colleague, the AI’s value grows with every job posted, profile reviewed, and feedback given. 

6. The Bottom Line

Speaking of Expertia’s seamless hiring automation tool, Sunil emphasizes that they get applicants that are closely aligned with their job descriptions, right from the first screen.

Intertec Softwares Pvt. Ltd. chose Expertia as their recruitment solution and has never looked back. 

From smart sourcing and AI screening to real-time support, we’ve become a hiring partner to Intertec, and your organisation could be next. Interested in automating your recruitment with Al? Get in touch with our experts here.