Housekeeping Supervisor Job Description
As a Housekeeping Supervisor, you will be responsible for managing and supervising the housekeeping staff, ensuring that all tasks are completed efficiently and to the highest standards. You will be responsible for maintaining inventory and ordering necessary supplies, as well as training new employees. Additionally, you will be responsible for conducting regular inspections to ensure compliance with cleanliness and safety standards.
Responsibilities
- Supervise and coordinate the activities of the housekeeping staff
- Assign and prioritize tasks to ensure timely completion
- Train new employees on housekeeping procedures and safety guidelines
- Maintain inventory of cleaning supplies and equipment
- Inspect rooms, common areas, and other facilities to ensure cleanliness and orderliness
- Report maintenance issues and coordinate with other departments for repairs
- Ensure compliance with cleanliness and safety standards
- Handle guest complaints and requests in a professional and timely manner
Qualifications
- Previous experience in a housekeeping or cleaning role
- Proven experience in a supervisory or managerial role
- Knowledge of housekeeping procedures and best practices
- Strong attention to detail and organizational skills
- Excellent communication and interpersonal skills
- Ability to handle and resolve guest complaints
- Knowledge of safety guidelines and regulations
Skills
- Time management
- Team management
- Attention to detail
- Customer service
- Problem-solving
- Communication
- Organizational skills
- Knowledge of cleaning equipment and products
- Knowledge of safety guidelines