Front Office Staff Job Description

As a Front Office Staff, you will be the first point of contact for guests and visitors. You will handle all front desk activities including answering phone calls, receiving visitors, and providing information about the organization.

Responsibilities

  • Greet and welcome guests in a courteous manner
  • Answer and direct phone calls in a professional manner
  • Manage and maintain the reception area
  • Handle inquiries and provide accurate information to visitors
  • Assist with administrative tasks as needed

Qualifications

  • Excellent communication and interpersonal skills
  • Customer service-oriented mindset
  • Ability to multitask and work under pressure
  • Attention to detail and problem-solving abilities

Skills

  • Microsoft Office Suite
  • Excellent phone etiquette
  • Organizational skills

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