Front Office Specialist Job Description
As a Front Office Specialist, you will be the first point of contact for visitors and clients. You will greet guests, answer phone calls, and handle all incoming and outgoing correspondence. Additionally, you will be responsible for maintaining the reception area, managing appointments and conference room bookings, and providing administrative support to the team.
Responsibilities
- Greet and assist guests in a professional and friendly manner
- Answer and direct phone calls to the appropriate department
- Manage incoming and outgoing mail, packages, and deliveries
- Schedule and coordinate appointments, meetings, and conference room bookings
- Maintain a clean and organized reception area
- Provide administrative support to the team as needed
Qualifications
- High school diploma or equivalent
- Previous experience in a customer service or administrative role
- Excellent communication and interpersonal skills
- Proficient in MS Office applications
- Strong organizational and multitasking abilities
- Ability to remain calm and professional in stressful situations
Skills
- Customer service
- Multitasking
- Communication
- Organization
- Administrative support
- MS Office