Front Office Assistant Job Description
As a Front Office Assistant, you will be the face of the company and play a crucial role in ensuring a positive first impression for visitors and clients. You will be responsible for handling incoming calls, managing the reception area, assisting with administrative tasks, and providing support to other departments as needed.
Responsibilities
- Greet and welcome visitors in a friendly and professional manner
- Answer and direct incoming calls, take messages, and relay information
- Manage the reception area and ensure it is neat and organized
- Handle inquiries and provide accurate and helpful information
- Schedule and manage appointments, meetings, and conference rooms
- Assist with administrative tasks such as data entry, filing, and document preparation
- Coordinate with other departments to provide support as needed
- Maintain an updated knowledge of company products, services, and personnel
Qualifications
- High school diploma or equivalent
- Proven experience in a customer service or administrative role
- Excellent verbal and written communication skills
- Professional and polished appearance
- Strong organizational and multitasking abilities
- Proficiency in Microsoft Office and other relevant software
- Ability to handle confidential information with professionalism and discretion
- Ability to work independently and as part of a team
- Flexibility to adapt to changing priorities and handle unexpected situations
Skills
- Customer service
- Communication
- Administrative tasks
- Multi-tasking
- Organization
- Microsoft Office
- Attention to detail
- Teamwork
- Adaptability