Field Service Technician Job Description
As a Field Service Technician, you will be traveling to customer sites to handle equipment installation, troubleshooting, and repairs. You will work closely with customers to address their technical needs and provide timely solutions. This role requires excellent problem-solving skills and the ability to work independently.
Responsibilities
- Install, troubleshoot, and repair equipment and machinery at customer sites
- Perform preventive maintenance to ensure optimal performance of equipment
- Assess customer needs and recommend appropriate solutions
- Provide on-site technical support and training to customers
- Diagnose equipment malfunctions and implement effective solutions
- Maintain accurate documentation of service activities
- Collaborate with the technical support team to resolve complex issues
Qualifications
- Associate degree in a relevant field or equivalent work experience
- Proven experience in equipment installation, maintenance, and repair
- Strong technical aptitude and problem-solving skills
- Excellent customer service and communication skills
- Ability to work independently and travel to customer sites
- Valid driver's license
Skills
- Equipment installation
- Troubleshooting
- Preventive maintenance
- Technical support
- Documentation
- Problem-solving
- Customer service
- Communication