Director Of Quality Job Description
The Director of Quality plays a vital role in maintaining and improving the overall quality standards of the organization. They work closely with cross-functional teams to develop and implement quality management systems and ensure compliance with industry standards and regulations. Additionally, they analyze data and identify areas for improvement to enhance customer satisfaction and protect the company's reputation.
Responsibilities
- Develop and implement quality assurance processes and procedures for the organization
- Conduct regular audits and inspections to ensure compliance with quality standards and regulations
- Identify and resolve quality issues through root cause analysis and corrective action plans
- Collaborate with cross-functional teams to implement quality management systems
- Analyze data and metrics to identify trends and areas for improvement
- Train and educate employees on quality standards and procedures
- Manage and oversee quality assurance staff and teams
- Stay updated with industry trends and developments related to quality management
- Ensure appropriate quality documentation is maintained
Qualifications
- Bachelor's degree in a relevant field, such as Quality Management or Engineering
- Proven experience in quality management and assurance
- Strong knowledge of industry quality standards and regulations
- Excellent analytical and problem-solving skills
- Ability to lead and manage cross-functional teams
- Effective communication and interpersonal skills
- Attention to detail and a high level of accuracy
- Strong organizational and time management skills
- Certifications in quality management (e.g., Six Sigma, ISO) is a plus
Skills
- Quality management systems
- Auditing
- Root cause analysis
- Data analysis
- Lean Six Sigma
- ISO standards
- Problem-solving
- Team management
- Communication
- Attention to detail