Credit Control Manager Job Description
As a Credit Control Manager, you will be responsible for managing the credit control team and ensuring the efficient and effective collection of outstanding debts from customers. You will develop and implement credit control strategies and policies, monitor the creditworthiness of customers, and make decisions regarding credit limits and payment terms. You will also analyze and report on the credit control function, providing insights and recommendations to senior management.
Responsibilities
- Manage the credit control team, providing leadership, guidance, and support
- Develop and implement credit control strategies and policies to ensure timely collection of outstanding debts
- Monitor the creditworthiness of customers and make decisions regarding credit limits and payment terms
- Proactively identify and resolve credit control issues and escalate them when necessary
- Perform regular credit risk assessments and provide recommendations to senior management
- Analyze and report on the credit control function, including debtor days, aging reports, and bad debt provision
- Ensure compliance with credit control regulations and guidelines
- Collaborate with other departments, such as Sales and Finance, to improve credit control processes and resolve customer disputes
- Stay updated on industry best practices and trends in credit control
Qualifications
- Bachelor's degree in finance, accounting, or a related field
- Proven experience in credit control management
- Strong knowledge of credit control principles and techniques
- Excellent analytical and problem-solving skills
- Ability to manage and motivate a team
- Proficiency in financial software and tools
- Excellent communication and negotiation skills
- Attention to detail and ability to work under pressure
- Knowledge of relevant credit control regulations and guidelines
- Ability to build and maintain relationships with internal and external stakeholders
Skills
- Credit Control
- Financial Analysis
- Debt Collection
- Risk Assessment
- Leadership
- Team Management
- Financial Software
- Communication
- Negotiation
- Attention to Detail