Computer Support Specialist Job Description
As a Computer Support Specialist, you will be responsible for troubleshooting and resolving hardware and software issues, installing and maintaining computer systems and applications, and providing technical support to end-users. You will also assist in developing and implementing IT policies and procedures to ensure data integrity and system security.
Responsibilities
- Provide technical support to end-users, resolving hardware and software issues
- Install and maintain computer systems and applications
- Perform system upgrades and conduct regular maintenance
- Troubleshoot network connectivity issues
- Assist in developing and implementing IT policies and procedures
- Ensure data integrity and system security
Qualifications
- Proven experience as a Computer Support Specialist or similar role
- Excellent knowledge of computer hardware, software, and networking systems
- Strong problem-solving and communication skills
- Ability to work well in a fast-paced, team-oriented environment
- Certifications in IT-related fields (e.g., CompTIA A+, Microsoft Certified Professional) are a plus
Skills
- Troubleshooting hardware and software issues
- Installing and maintaining computer systems and applications
- Network troubleshooting and maintenance
- IT policies and procedures
- Data integrity and system security