Back Office Employee Job Description
As a Back Office Employee, you will be responsible for performing various administrative tasks such as data entry, record keeping, file management, and assisting with day-to-day operations. You will also collaborate with different teams to ensure timely completion of tasks and provide assistance in handling customer queries. Moreover, you will have the opportunity to contribute to process improvements and optimize operational efficiency.
Responsibilities
- Performing data entry and maintaining accurate records
- Managing and organizing files, documents, and records
- Assisting in the preparation of reports, presentations, and other documentation
- Coordinating with different departments to ensure efficient workflow
- Handling customer queries and providing timely responses
- Contributing to process improvements and operational efficiency
Qualifications
- High school diploma or equivalent
- Proven experience in administrative or office support roles
- Strong organizational and time management skills
- Attention to detail and accuracy
- Excellent communication and interpersonal skills
- Proficient in using Microsoft Office Suite
- Ability to multitask and prioritize tasks
- Problem-solving and decision-making abilities
Skills
- Data entry
- File management
- Record keeping
- Customer service
- Time management
- Communication
- Organizational skills
- Microsoft Office Suite