Responsibilities
- Provide technical support to clients using API integrations
- Troubleshoot and resolve issues related to API functionality
- Assist clients with API usage and best practices
- Collaborate with internal teams to address client needs and improve API performance
- Document and track client issues and resolutions
Qualifications
- Bachelor's degree in Computer Science or related field
- Proven experience in technical support or software development
- Strong problem-solving skills and attention to detail
- Excellent communication and customer service skills
Skills
- API integration
- Technical support
- Problem-solving
- Communication skills
- Software development