Company Overview

AUXIDANE India Private Limited is located in Gurgaon.

Job Overview

We are seeking a Junior Front Office Executive to join our team at AUXIDANE India Private Limited's Gurgaon location. This is a full-time position requiring exceptional communication and organizational skills. The successful candidate will play a pivotal role in ensuring seamless operations at the front office, enhancing customer experiences, and supporting administrative functions.

Qualifications and Skills

• Communication Skills (Mandatory skill) - ability to effectively articulate ideas, provide clear information, and handle client interactions gracefully.
• Problem Solving (Mandatory skill) - adept at identifying issues, evaluating options, and implementing effective solutions promptly.
• Data Entry (Mandatory skill) - proficiency in accurately entering and managing data across various platforms and systems.
• Customer Relationship Management - experience in building and maintaining strong relationships with clients to ensure satisfaction and loyalty.
• Microsoft Office Suite - skilled in using tools like Word, Excel, and PowerPoint to create and manage documents, spreadsheets, and presentations.
• Multiline Phone Systems - capability to handle multiple phone lines efficiently, transferring calls, and managing inquiries professionally.
• Scheduling Software - familiarity with tools that assist in planning appointments, meetings, and schedules for optimal time management.
• Time Management - strong organizational skills to prioritize tasks, meet deadlines, and manage workloads effectively in a fast-paced environment.

Roles and Responsibilities

• Manage the front office activities, including handling incoming calls, greeting visitors, and directing them to appropriate personnel.
• Ensure the reception area is neat and presentable, equipped with all necessary stationery and material.
• Maintain office security by controlling access via the reception desk and monitoring logbook entries.
• Provide basic and accurate information in-person and via phone/email and handle customer inquiries with professionalism.
• Coordinate and manage appointments, meetings, and conference room schedules efficiently.
• Support administrative tasks such as filing, photocopying, and mailing as required.
• Keep track of stock inventory and order office supplies as necessary, maintaining a well-organized supply area.
• Perform data entry tasks to update client databases and maintain accurate documentation for office operations.