Collections Executive

143

Applications

NOIDA
Full-Time
Junior: 1 to 3 years
3L - 5L (Per Month)
Posted on Apr 20 2023

About the Job

Skills

Exellent comm
Great thought process
WFO

                               Collection Specialist- 3st Party

 

Overview:

 

Astra Business Services Pvt Ltd at Our Noida centre of excellence is a top player in the international BPO category. This well-known establishment acts as a one-stop destination servicing customers. Over the course of its journey, this business has established a firm foothold in its industry since 2004. The belief that customer satisfaction is as important as their products and services have helped this establishment garner a vast base of customers, which continues to grow by the day.

 

The business employs individuals that are dedicated towards their respective roles and put in a lot of effort to achieve the common vision and larger goals of the company. In the near future, the business aims to expand its line of products and services to cater a larger client base. Our Noida, India establishment occupies a prominent location in Noida Sector 63. It is known to provide top service in the following categories: BPO.

 

 

Job Summary:

 

A US Debt collection representative is a professional who is responsible for resolving overdue bills and collecting payments from those who owe. They must ensure that they keep their employer's assets safe while also making sure those responsible for unpaid bills are contacted immediately. We are searching for a polite, professional US Debt Collection experience call centre Agents to represent our 3rd  Party line of business. We are looking to hire experienced collectors who may handle a high volume of outbound and inbound calls and should seek to create a positive experience for each caller.

Our professional collection representatives work on behalf of some of the largest and most well-known clients in the world to collect on past due accounts. You’ll be responsible for corresponding with our customers to manage accounts at all stages of collections.

 

 

Responsibilities:

 

·        Make outbound calls to customers in order to collect past due bills

·        Meet department productivity and quality standards

·        Ability to handle high volume calls

·        Strive to achieve a first call resolution in order to collect the outstanding bill

·        Ability to apply independent judgment to handle all aspects of collection process.

·        Responsible for corresponding with customers  

 

Requirements:

 

•        1 or more years of Call Center experience required

•        Excellent negotiation skills & Communication Skills 

•        Good Thought process 

•        Experience: 6 months plus 

•        Ability to work over weekends  

•        Ability to multitask.

•        Ready to work from office

 

Education Requirements:

 

High school diploma, Graduate/Under Graduate 

About the company

Astra Global is a boutique full service Business Process Transformation company with an unparalleled reputation for excellence. Astra has been in existence for over 15 years with our senior management having literally decades of experience in the ARM industry in the US as well as off shore. Our rich experience and deep roots in the US arm industry offers a compelling advantage in the collection in ...Show More

Industry

Outsourcing and Offshorin...

Company Size

201-500 Employees

Headquarter

Noida

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