Customer Care Executive171
Applications
171
Applications
Ahmedabad
Full-Time
Fresher (0 to 1 years)
₹ 1L - ₹ 2L (Per Year)
Posted on Dec 16 2022
About the Job
Skills
Fluent English
- Manage large amounts of incoming phone calls
- Identify and assess customers' needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid, and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure the resolution
- Keep records of customer interactions, process customer accounts, and file documents
- Follow communication procedures, guidelines, and policies
About the company
Ascendum KPS Private Limited is the most respected and trusted service provider of BPO/KPO services for Customer Support, Mortgage, Finance, Utility industries for over 14 years. We have access to the best talent, excellent business processes & expertise that are engaged in providing professional skills to our diverse base of clientele across the globe. We are passionate about building an orga ...Show More
Ascendum KPS Private Limited is the most respected and trusted service provider of BPO/KPO services for Customer Support, Mortgage, Finance, Utility industries for over 14 years. We have access to the best talent, excellent business processes & expertise that are engaged in providing professional skills to our diverse base of clientele across the globe. We are passionate about building an organization that is valued by our clients, employees & business partners. Our vision is to provide the best experience and enable success for our clients in the BPO/KPO industry. We obsess over operations and focus on the details. Ascendum has the end-to-end expertise to join every dot.
Ascendum KPS gives utmost priority to data security. We hold âISO 9001:2015â, essentially governing the quality of our deliverables & âSSAE 16 SOC II Type IIâ and âHIPPAâ for Information Security Systems & Data Privacy.
Ascendum KPS is a subsidiary company of âVora Ventures Groupâ and it has three different locations in Ahmedabad, Gujarat. We have our India HQ located in Bangalore, Karnataka & Global HQ based out of Blue Ash, OH (USA) ...Show Less
Industry
Outsourcing/Offshoring
Company Size
501-1000 Employees
Headquarter
Ahmedabad
Other open jobs from ASCENDUM KPS