ACCOUNT MANAGER JOB DESCRIPTION:

• Following up on leads, delivering & achieving client’s requirements.
• Developing and implementing strategic plans to manage and grow accounts.
• Retaining clients and building strong, trusting relationships.
• Understanding client needs and identifying new business opportunities within your portfolio.
• Providing superior customer service and ensuring client satisfaction.
• Communicating and coordinating with internal teams to deliver solutions.
• Responsible for building and managing a portfolio, driving revenues within the assigned Account or the portfolio of Accounts, by being the owner of the entire Opportunity Management cycle. That involves identifying business opportunities, selling, service delivery, and negotiations
• Identifying opportunities for improvement and proposing new tools and processes.
• Supporting teams to improve their performance and reach targets.
• Team Handling and Management
• Developing and maintaining excellent knowledge and understanding of our business, offerings, competitors, and industry.

KEY REQUIREMENTS:

• 7+ years of experience.
• Experience managing large account portfolios.
• Strong customer service and project management skills.
• Excellent communication, interpersonal, and negotiation skills.
• Highly organized and solution-oriented.
• Detail-oriented and able to prioritize.
• Self-starter and able to work efficiently under pressure.