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Senior Technical Support Specialist

NOIDA
Full-Time
Junior: 1 to 3 years
1L - 2L (Per Year)
Posted on Sep 09 2022

Not Accepting Applications

About the Job

Skills

The ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers' technical issues. You will support the customer by acting as the liaison between the customer and other internal teams. Your ability to work in complex networking environment will also make you an ideal candidate. 

 

Responsibilities

  • Reproduce customer environment and run tests
  • Manage and address electronic tickets efficiently
  • Liaise between sales team, customer success team, and customers to properly address customer problems
  • Troubleshoot and configure software and hardware


Qualifications

  • 2+ years' of technical support experience
  • Customer service oriented
  • Strong written and verbal and troubleshooting skills

About the company

Albireo is a recruitment services company offering services to Organisations seeking higher operational effectiveness and to Candidates looking for interesting profiles and better work culture.

Industry

Staffing and Recruiting

Company Size

11-50 Employees

Headquarter

Noida

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