Senior Technical Support Specialist
Senior Technical Support Specialist51
Applications
51
Applications
NOIDA
Full-Time
Junior: 1 to 3 years
₹ 1L - ₹ 2L (Per Year)
Posted on Sep 09 2022
Not Accepting Applications
About the Job
Skills
The ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers' technical issues. You will support the customer by acting as the liaison between the customer and other internal teams. Your ability to work in complex networking environment will also make you an ideal candidate.
Responsibilities
- Reproduce customer environment and run tests
- Manage and address electronic tickets efficiently
- Liaise between sales team, customer success team, and customers to properly address customer problems
- Troubleshoot and configure software and hardware
Qualifications
- 2+ years' of technical support experience
- Customer service oriented
- Strong written and verbal and troubleshooting skills
About the company
Albireo is a recruitment services company offering services to Organisations seeking higher operational effectiveness and to Candidates looking for interesting profiles and better work culture.
Albireo is a recruitment services company offering services to Organisations seeking higher operational effectiveness and to Candidates looking for interesting profiles and better work culture.
Industry
Staffing and Recruiting
Company Size
11-50 Employees
Headquarter
Noida
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