JOB DESCRIPTION - AFSTAND EDUCATION ProfileCustomer Relationship Management (CRM) Associate Reporting ToReporting Manager About AfstandAfstand Education is an organic startup career consulting company. Afstand educational offers varied choices of Management

Afstand Education is a dynamic and innovative EdTech platform dedicated to bridging the gap between quality education and aspiring learners worldwide. By leveraging cutting-edge technology and a learner-centric approach, we provide accessible, flexible, and affordable educational solutions tailored to meet the evolving needs of students and professionals alike.

Our offerings include a diverse range of programs, from undergraduate and postgraduate degrees to skill development and certification courses, in collaboration with top universities and institutions. At Afstand Education, we believe in empowering individuals with the knowledge and skills required to thrive in today’s competitive world, fostering both personal and professional growth.

With a commitment to excellence, we aim to redefine the boundaries of traditional education, making learning a lifelong journey accessible to all.

Department – Sales and MarketingDesignation – Academic CounsellorReporting – Team leaderCompany Brief:Afstand Education is an organic Start-up career consulting company. Afstand Educational offers varied choices of Management programs for working as well as for non-working professionals.Our education provides promising ‘career assistance’ and thus makes sure the students, who can be working professionals, entrepreneurs, or graduates; are blending into the sector.We provide access to quality affordable online/Distance education and we help you achieve your full potential dream whether you’re working or not we are here to help you find the right program and support along the way.Role &amp; responsibilities<ul><li>Provide academic guidance and support to students in course selection, educational planning, and career goals.</li><li>Generate a pool of prospects by identifying the need for upskilling based on the student's areas of interest.</li><li>Assist working professionals and non-working students/candidates with detailed information about the programs offered through phone or video consulting to create a strong pipeline.</li><li>Call leads provided by the company.</li><li>Conduct one-on-one counseling sessions to tackle academic challenges and develop personalized strategies for success.</li><li>Monitor students' academic progress and intervene when necessary to ensure the timely completion of requirements.</li><li>Meet monthly enrolment targets by registering students at the required university.</li><li>Connect with a minimum of 100-150 working and non-working professionals daily from the database.</li></ul>Preferred candidate profile<ul><li>Any graduation and post-graduation preferred.</li><li>0-2 years of Proven experience in academic advising or counselling.</li><li>Excellent interpersonal and communication skills.</li><li>Robust organizational and problem-solving skills.</li><li>Ability to listen attentively.</li><li>Language preferred - English and Hindi.</li></ul>Key skills<ul><li>Excellent written and verbal skill.</li><li>Good with an office suit.</li><li>Persuasive goal-oriented.</li><li>Energetic and quick learner.</li><li>Growth mindset-oriented.</li></ul>Perks and benefits<ul><li>Competitive salary and attractive benefits, including incentives and additional perks.</li><li>Opportunities for professional development.</li><li>A collaborative and supportive work environment.</li></ul>

JOB DESCRIPTION - AFSTAND EDUCATION ProfileCustomer Relationship Management (CRM) Associate Reporting ToReporting Manager About AfstandAfstand Education is an organic startup career consulting company. Afstand educational offers varied choices of Management programs for working as well as for non-working professionals.Our education provides a promising ‘career assistance’ thus makes sure the students, who can be working professionals, entrepreneurs, or graduates; are blending into the sector. Why Afstand?At Afstand Education you will get a chance to see the latest and coming future of online blend with education and to explore your capabilities in regards to sales at fullest.Come help us build a better future not only for the aspiration customers but to build and regain our own. QualificationAny Graduates and Post Graduates Experience0 – 2 years LocationGurugram LanguageEnglish, Hindi and local language Key Responsibility<ul><li>Build long-term relationships with clients and customers</li><li>Work quickly to address and resolve customer issues</li><li>Create strategies and work with clients to boost their brand</li><li>Help promote and maintain a positive company and university image</li><li>Encourage good customer service practices</li><li>Generate as many References as possible from Enrolled database, and assist them in applying to various universities.</li><li>Reference generation, post sale query, need to take follow up</li><li>Intuitive to customer’s needs</li><li>Strong communication and interpersonal skills and the ability to build and maintain relationships</li><li>Strategic thinker and ability to analyze and solve problems quickly</li><li>Ability to work well with others and lead a team</li><li>Attentive to detail and organized</li><li>Must be self-motivated, flexible to work</li></ul> Key Skills<ul><li>Intuitive to customer’s needs</li><li>Strong communication and interpersonal skills and the ability to build and maintain relationships</li><li>Strategic thinker and ability to analyze and solve problems quickly</li><li>Ability to work well with others and lead a team</li><li>Attentive to detail and organized</li><li>Must be self-motivated, flexible to work</li></ul>

afstand education