Company Overview

Aertrip is a pioneering travel company based in Mumbai, dedicated to crafting unforgettable experiences since 2012. Our commitment to transparency and excellence in service has empowered us to satisfy the travel dreams of countless customers. With a keen focus on quality and an extensive network of business partners, we ensure that our clients' travel journeys are unmatched. Aertrip values open culture, dedication, and trust in all our interactions, offering precisely tailored solutions to diverse travel needs.

Job Overview

We are seeking a highly motivated and skilled Travel Consultant to join our team in Mumbai, Mumbai Suburban. This mid-level, full-time position demands a keen understanding of travel arrangements and the ability to manage Group Bookings, among other essential skills. The ideal candidate will be instrumental in enhancing our clients' travel experiences by delivering knowledgeable assistance and quality services.

Qualifications and Skills

• Proven expertise in handling Group Bookings (Mandatory skill).
• Experience working within the B2B sector, focusing on travel arrangements.
• Proficient with Global Distribution Systems (GDS) to manage travel-related inventories.
• Strong working knowledge of Amadeus to facilitate flight operations and bookings.
• Familiarity with the Galileo system to create and manage travel itineraries.
• Efficient in Group Ticketing, ensuring seamless travel for multiple clients.
• Excellent communication and negotiation skills to build strong client and partner relationships.
• Ability to adapt quickly to the evolving travel industry and provide innovative solutions.

Roles and Responsibilities

• Coordinate group travel arrangements, ensuring efficient and cost-effective solutions.
• Manage and process bookings through GDS platforms like Amadeus and Galileo.
• Develop strong relationships with B2B clients to understand and meet their travel needs.
• Provide comprehensive support to clients through all stages of booking and travel.
• Stay updated with industry trends to offer improved travel experiences.
• Ensure timely communication with clients to handle modifications and cancellations effectively.
• Collaborate with team members to optimize customer satisfaction and retention.
• Handle customer inquiries and provide detailed travel advice aligned with their preferences.