Travel is not just an opportunity, rather a feeling that Aertrip wishes to embed in our customers. Since 2012, we have created a ripple effect in creating experiences for our travellers in an effortless manner. At Aertrip, transparency is the key to all our top-notch services. Known to satisfy travel dreams, we make you perpetually rich in experiences and swear to value your money through knowledgeable assistance. Based in Mumbai, Aertrip has diverse operations across the country. We have an open culture and strongly influence our work ethics based on the core values of quality, dedication, trust and excellence in service.Over the years, Aertrip has developed an extensive network of business partners, a wealth of experience in the travel industry, and an in-depth knowledge of our exciting, off-the-beaten-path destinations. As a fully-licensed travel agency, we offer over the best deals ---- which can be customised to specific needs and interests globally. For more information, visit aertrip.com Interested in joining us? Check out career opportunities here: linkedin.com/company/aertrip/jobsaertrip.com/careers You can also find us here:Facebook Aertrip - fb.com/aertripInstagram @aertrip - instagram.com/aertrip/ #aertrip Aertripaertrip.com

Job OverviewWe are seeking a motivated Destination Expert in Sales for a mid-level, full-time position based in Mumbai. You will utilize your knowledge in destinations and exceptional sales skills to generate leads, convert clients, and manage relationships. This role requires excellence in B2B sales and advanced customer relationship management to meet the company’s objectives for growth and customer satisfaction. Qualifications and Skills<ul><li>Proficient in sales with a strong track record in B2B environments (Mandatory skill).</li><li>Solid knowledge of various travel destinations to provide expert advice.</li><li>Experience in lead generation to effectively identify and pursue new business opportunities.</li><li>Capable of client conversion through strategic approaches to meet diverse client needs.</li><li>Strong relationship management skills to maintain and nurture client rapport.</li><li>Cultivate excellent customer relations ensuring customer satisfaction and retention.</li><li>Exceptional communication and negotiation skills to successfully close deals.</li><li>Ability to work collaboratively with a diverse team to achieve common goals.</li></ul> Roles and Responsibilities<ul><li>Engage with prospective clients, providing tailored travel solutions and advice on destinations.</li><li>Drive B2B sales efforts to achieve or exceed set sales targets and goals.</li><li>Develop and implement strategies to generate and convert leads into confirmed sales.</li><li>Build and maintain long-term relationships with clients, understanding their travel needs.</li><li>Collaborate with internal teams to ensure the successful execution of travel itineraries.</li><li>Monitor market trends to identify opportunities for selling additional travel products.</li><li>Participate in industry events and meetings to promote Aertrip's offerings and network with prospects.</li><li>Provide continuous feedback and recommendations to management for improving service delivery.</li></ul>

Job OverviewWe are seeking a Mid-Level professional for the position of VIETNAM B2B located in Mumbai, Mumbai Suburban. As a full-time role, this position demands an individual who is proficient in B2B operations, with a keen understanding of the travel industry, particularly in enhancing our business relationships while focusing on quality customer experiences. Qualifications and Skills<ul><li>Proficiency in B2B operations is mandatory for this role, ensuring extensive business relationship management. (Mandatory skill)</li><li>Deep knowledge of travel destinations is essential to provide insightful recommendations and create compelling travel experiences.</li><li>Experience in customization of travel services to accommodate individual needs and preferences in order to enhance client satisfaction.</li><li>Proficiency in packaging holiday deals and offering diverse travel solutions tailored to client requirements is required.</li><li>Skill in preparing detailed quotations to ensure transparency and clarity in the financial aspects of travel planning.</li><li>Expertise in itinerary planning to create comprehensive and engaging travel plans that captivate our discerning clientele.</li><li>Knowledge of DMC (Destination Management Company) operations to effectively partner and manage destination resources.</li><li>Strong skills in destination management to oversee and enhance travel offerings at specific locations efficiently.</li></ul> Roles and Responsibilities<ul><li>Develop and manage relationships with business partners to enhance the value proposition within the B2B segment.</li><li>Customize travel offerings based on client specifications, providing bespoke travel solutions that exceed expectations.</li><li>Create and manage comprehensive travel itineraries that cater to diverse interests and travel preferences.</li><li>Ensure transparent communication in preparing and presenting travel quotations for client approval.</li><li>Collaborate with the DMC team to utilize local knowledge and resources for optimal travel experience deliveries.</li><li>Continuously update knowledge of travel destinations to offer the most current and exciting options to clients.</li><li>Enhance product offerings based on market trends and client feedback to maintain competitive advantage.</li><li>Assist in executing core values in service delivery, ensuring client trust and satisfaction in every transaction.</li></ul>

Company OverviewAertrip is a pioneering travel company based in Mumbai, dedicated to crafting unforgettable experiences since 2012. Our commitment to transparency and excellence in service has empowered us to satisfy the travel dreams of countless customers. With a keen focus on quality and an extensive network of business partners, we ensure that our clients' travel journeys are unmatched. Aertrip values open culture, dedication, and trust in all our interactions, offering precisely tailored solutions to diverse travel needs. Job OverviewWe are seeking a highly motivated and skilled Travel Consultant to join our team in Mumbai, Mumbai Suburban. This mid-level, full-time position demands a keen understanding of travel arrangements and the ability to manage Group Bookings, among other essential skills. The ideal candidate will be instrumental in enhancing our clients' travel experiences by delivering knowledgeable assistance and quality services. Qualifications and Skills<ul><li>Proven expertise in handling Group Bookings (Mandatory skill).</li><li>Experience working within the B2B sector, focusing on travel arrangements.</li><li>Proficient with Global Distribution Systems (GDS) to manage travel-related inventories.</li><li>Strong working knowledge of Amadeus to facilitate flight operations and bookings.</li><li>Familiarity with the Galileo system to create and manage travel itineraries.</li><li>Efficient in Group Ticketing, ensuring seamless travel for multiple clients.</li><li>Excellent communication and negotiation skills to build strong client and partner relationships.</li><li>Ability to adapt quickly to the evolving travel industry and provide innovative solutions.</li></ul> Roles and Responsibilities<ul><li>Coordinate group travel arrangements, ensuring efficient and cost-effective solutions.</li><li>Manage and process bookings through GDS platforms like Amadeus and Galileo.</li><li>Develop strong relationships with B2B clients to understand and meet their travel needs.</li><li>Provide comprehensive support to clients through all stages of booking and travel.</li><li>Stay updated with industry trends to offer improved travel experiences.</li><li>Ensure timely communication with clients to handle modifications and cancellations effectively.</li><li>Collaborate with team members to optimize customer satisfaction and retention.</li><li>Handle customer inquiries and provide detailed travel advice aligned with their preferences.</li></ul>

Company OverviewAt Aertrip, travel transcends being a mere opportunity, evolving into a treasured feeling we embed in our customers since 2012. Renowned for creating seamless and gratifying travel experiences, we blend transparency and value, enriching your journeys. Based in Mumbai, Aertrip stands out for quality, trust, and excellence in service, supported by a diverse operational presence and a dynamic network of partners within the travel industry. Job TitleCustomer Support &amp; Operations Executive (Fresher) LocationGhitorni, Delhi IndustryTravel &amp; Tourism Employment TypeFull-Time Job SummaryWe are looking for enthusiastic and customer-focused individuals who have recently completed a Diploma in Travel &amp; Tourism (or equivalent) to join our team. This role is ideal for freshers who want to build a career in customer support and travel operations. Roles and Responsibilities<ul><li>Handle customer inquiries via phone, email, and chat professionally and efficiently.</li><li>Assist in booking flights, hotels, tours, and other travel services.</li><li>Coordinate with suppliers, vendors, and internal teams to ensure timely service delivery.</li><li>Support customers before, during, and after their travel with necessary updates or issue resolutions.</li><li>Maintain accurate records of customer interactions and transactions.</li><li>Learn and use travel software and CRM tools as part of daily operations.</li><li>Ensure customer satisfaction and maintain quality service standards.</li></ul> Qualifications and Skills<ul><li>Completed Diploma in Travel &amp; Tourism / Travel Agency Management or related field.</li><li>Strong communication skills in English (and regional languages, if applicable).</li><li>Basic knowledge of travel products, destinations, and booking procedures.</li><li>Good interpersonal skills and a customer-first attitude.</li><li>Willingness to learn and grow in the travel industry.</li><li>Proficiency in Microsoft Office and basic internet tools.</li></ul> Preferred (But Not Mandatory)<ul><li>Internship experience in any travel agency or hospitality service.</li><li>Knowledge of any GDS (e.g., Amadeus, Galileo) or travel CRM is a plus.</li></ul> What We Offer<ul><li>On-the-job training and mentorship.</li><li>Friendly and supportive team environment.</li><li>Opportunity to grow into specialized roles in travel operations or sales.</li><li>Travel discounts and incentives.</li></ul>

Company OverviewAertrip, based in Mumbai, is a distinguished travel agency founded in 2012, dedicated to creating seamless travel experiences. Known for our commitment to transparency and excellence, we make travel dreams a reality, enriching lives with meaningful experiences. As a fully-licensed travel agency, we leverage our extensive network and industry expertise to deliver personalized travel solutions. Our open culture is grounded in core values of quality, trust, and dedication. Explore our offerings at <a href="http://aertrip.com" rel="noopener noreferrer" target="_blank">aertrip.com</a>.Job OverviewAertrip is looking for a Junior Travel Executive to join our team in Delhi on a full-time basis. As a vital part of our dynamic operations, you will work closely with clients to craft custom travel packages, ensuring outstanding service and satisfaction. This role is ideal for a passionate individual eager to grow in the travel industry and contribute to making every journey unforgettable.Qualifications and Skills<ul><li>Proficient in using ticketing systems, ensuring smooth booking processes for all clients (Mandatory skill).</li><li>Adept in utilizing travel customer relationship management tools to maintain and enhance client relationships (Mandatory skill).</li><li>Exceptional customer service skills, necessary to build trust and rapport with clients, ensuring their needs are met efficiently (Mandatory skill).</li><li>Proficient in data entry, ensuring accurate and detailed client data and travel itinerary records are maintained at all times.</li><li>Strong problem-solving skills, capable of addressing and resolving travel-related inquiries and issues promptly.</li><li>Experience in creating custom travel packages tailored to individual client preferences and budgetary constraints.</li><li>Skilled in vendor management, coordinating with service providers to secure the best deals and services for clients.</li><li>Excellent communication skills, crucial for effective interactions with clients and team members, ensuring clarity and satisfaction.</li></ul> Roles and Responsibilities<ul><li>Assist clients in planning and booking travel arrangements, ensuring a personalized and unforgettable travel experience.</li><li>Utilize ticketing systems to manage bookings efficiently, minimizing errors and maximizing client satisfaction.</li><li>Maintain and update client profiles in the travel CRM, ensuring all interactions are recorded accurately.</li><li>Provide outstanding customer service, addressing client queries and concerns with professionalism and empathy.</li><li>Collaborate with vendors to negotiate terms and secure competitive rates, optimizing client value and satisfaction.</li><li>Create customized travel packages, considering specific client needs, preferences, and budget limitations.</li><li>Communicate effectively with clients and team members, conveying information clearly and concisely.</li><li>Stay informed about industry trends and developments, applying this knowledge to enhance service offerings.</li></ul>