About the Job

Skills

Responsibilities: 

• Installing and configuring client computer systems. 
• Responding to client IT support requests. 
• Meeting with clients to diagnose software, networking, or hardware issues. 
• Providing technical support on-site or via remote-access systems. 
• Offering solutions that meet the needs of the client. 
• Repairing hardware malfunctions, software issues, and networking problems. 
• Maintaining good client relations. 
• Tracking and managing work records. 
• Compiling job reports. 

Requirements: 

• Bachelor’s degree in information technology or computer science. 
• Proven work experience as a technical support engineer. 
• Knowledge of computer hardware and networking systems. 
• Good time management skills. 
• Good interpersonal skills. 
• Ability to troubleshoot complex hardware and software issues. 
• Excellent written and verbal communication skills. 
• Ability to think critically. 

Rotational Shift from Mon to Fri (Sat & Sun Off)