Customer Service Representative

NOIDA
Full-Time
Junior: 1 to 3 years
1L - 5L (Per Year)
Posted on Jan 02 2023

About the Job

Skills

International BPO
Customer Service
Process Associate
Customer Retention
Customer Experience
CSA
CSR

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists 

 

Responsibilities

  • Communicate with customers via phone, email and chat
  • Provide knowledgeable answers to questions about product, pricing and availability
  • Work with internal departments to meet customer's needs
  • Data entry in various platforms


Qualifications

  • At least 1 - 3 years' of relevant work experience
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work

About the company

We are in a consulting firm for Payroll processing, managing PF & ESI compliances, LMS, PMS, policy & procedures.

Industry

HR Consulting

Company Size

11-50 Employees

Headquarter

NOIDA

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