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Virtual Assistant

Goa Velha
Full-Time
Junior: 1 to 3 years
15K - 25K (Per Month)
Posted on Oct 19 2023

About the Job

Skills

Customer service
Customer-Focused Service
Virtual Assistance
emailing
Client Coordination
Teamwork

Virtual Assistant

    Customer relations Experience 

• Meals on duty

• Salary – Attractive salary

• Tuesdays off

• Shift-6:30 pm to 4:00 am

   Female Preferred


Job Description

• Make outbound calls to prospective and existing customers to provide information and promote our products/services.

• Conduct market research to identify potential leads and target audiences.

• Address customer inquiries and resolve issues promptly and professionally.

• Maintain a detailed record of customer interactions, inquiries, and feedback in our CRM system.

• Meet and exceed individual and team targets for call volume, sales, and customer satisfaction.

• Collaborate with the sales and marketing teams to implement sales strategies and campaigns.

• Continuously update your knowledge of our products/services to provide accurate information to customers.

• Assist in customer retention efforts through follow-up calls and periodic check-ins.

• Provide insights and feedback to management regarding customer preferences and market trends.

About the company

A Futuristic Human Resource Services Company Specialising in IT Recruitment, Non-IT Recruitment, Payroll and Training Services for Industry Ready Resources

Company Size

11-50 Employees

Headquarter

Bangalore

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