31 west global services

US Customer Support Processes - VOICE

India
Full-Time,Remote
Mid-Level (4 to 6 years)
Posted on Sep 17 2022

Not Accepting Applications

About the Job

Skills

* Permanent WFH

** Location: Anywhere in India

.

- Manage US Customer Support Processes - VOICE

- Team Handling

- Training

- QA

- Client Comm

- Responsible for Service Delivery

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Co. HR: Sanjay:

Call or W/App: 8892626060

jobs@31west.net


Required Candidate profile


** Immediate Joiners Preferred **

** Location: Anywhere In India **

.

- 3+ yrs - US Voice + Tech Process Exp

- 1+ yrs - Team Lead Exp

.

- Stable Career History

- No Career Gaps

- Excellent English

RoleTeam Leader

Industry TypeBPO / Call Centre

Functional AreaCustomer Success, Service & Operations

Employment TypeFull Time, Permanent

Role CategoryOperations

Education

UG :Any Graduate

Key Skills

team leaderTLTeam Leading

About the company

31 west global services

Companies can create a competitive advantage by collaborating with Call center outsourcing solutions, who can ensure optimum customer satisfaction. An outsourced call center service will offer the latest technology, 24/7 coverage, and handle overflow efficiently to improve customer experience. Our highly efficient team uses weekly call calibration sessions to improve customer service levels and pr ...Show More

Industry

bpo

Company Size

11-50 Employees

Headquarter

Pune