Zia Solutions is a boutique consultancy assisting organizations respond effectively to rapidly changing environments. Founded in 2020, We are a Leading recruitment firm to enable corporates with human capital needs. In a fast changing workforce demographic, we specialize across all major sectors and are well equipped to recruit the right resources for your organization. Through constant screening and short- listing, we constantly build our pool of best-fit, ready-to-work candidates across all domains in IT, Non IT, ITes and Engineering & Technology. The company is led by seasoned professionals with decades of pan-industry experience at senior levels. Our team members are very young, energetic and talented and hence they work in such a way that they minimize the efforts of the clients and also ensure maximum satisfaction team clearly understands the requirements of our clients since our team members have good expertise and sound knowledge of their work. Our exposure in some of the best practices in MNC has enabled us to develop insights into end to end business solutions with our unique strategies. This facilitates us to deliver your business messages and goals. We recruit across various industry sectors for multinational corporations as well as leading Indian business housesOur achievements and work are built on this solid foundation that inspires action, teamwork and excellence.

Consultancy Business Development Associate (Recruitment)Responsibilities:<ul><li>Identify and acquire clients for recruitment services.</li><li>Tailor recruitment solutions to client needs.</li><li>Build strong client relationships.</li><li>Meet sales targets and stay updated on industry trends.</li></ul>Requirements:<ul><li>Bachelor's degree in Business or related field.</li><li>5 years in business development experience with recruitment.</li><li>Excellent communication and negotiation skills.</li><li>Results-driven, CRM proficient, willing to travel.</li></ul>Benefits:<ul><li>Competitive salary + incentives.</li><li>Growth opportunities.</li><li>Collaborative environment.</li></ul>

Job Title: Data Entry OperatorLocation: Chennai (Mogappair East)Type: Full-time, Work from OfficeShifts: Day Shift and Night ShiftSalary: 15,000 INR per monthResponsibilities:<ul><li>Accurate data entry into databases</li><li>Verify and correct data discrepancies</li><li>Maintain data integrity</li><li>Collaborate with the team</li></ul>Requirements:<ul><li>High school diploma or equivalent</li><li>Basic computer literacy</li><li>Attention to detail</li></ul>To Apply:Submit your CV to <a href="mailto:hr2@zia.ltd" rel="noopener noreferrer" target="_blank">hr2@zia.ltd</a>Contact HR at 7358114475 for inquiries.Last day of the interview: 4th Aug 2023.

Job Title: Quality Auditor Requirements:<ol><li>Minimum 2 years of experience as a Quality Auditor in US sales or marketing campaigns.</li><li>Proficient in US sales voice processes.</li><li>Knowledge of Audits, Feedback, Calibration, Briefing Sessions, and Dip Checks.</li><li>Familiarity with MS Office, Google Sheets, and other relevant tools.</li><li>Strong written and verbal communication skills in English.</li><li>Immediate availability to work from home.</li><li>Possess relevant skills and interests.</li><li>Comfortable with US Shifts (7:00 pm to 4:00 am IST).</li><li>Candidates should be willing to work from the Noida office.</li></ol> Benefits:<ul><li>Competitive salary up to 6 LPA with incentives.</li><li>Notice period of 0-7 days.</li><li>Both side cab facility.</li><li>One-time meal provided.</li><li>Comfortable and supportive work environment.</li></ul> Responsibilities:<ol><li>Support the operations team by timely reporting of task completions to stakeholders.</li><li>Assist in data validation, tagging, and provide ad hoc support for various quality processes.</li><li>Ensure tasks are completed with high accuracy and within specified deadlines.</li><li>Collaborate with other auditors to meet project deadlines.</li><li>Prepare daily activity reports for the Quality Manager.</li><li>Follow standard operating procedures (SOPs) while tagging data.</li><li>Demonstrate effective and prompt communication skills.</li><li>Understand various text and call quality metrics.</li><li>Help identify issues in call center processes.</li><li>Utilize problem-solving skills to address deficiencies identified during audits.</li></ol> Share profile to hr2@zia.ltd

Job Title: Quality Auditor Requirements:<ol><li>Minimum 2 years of experience as a Quality Auditor in US sales or marketing campaigns.</li><li>Proficient in US sales voice processes.</li><li>Knowledge of Audits, Feedback, Calibration, Briefing Sessions, and Dip Checks.</li><li>Familiarity with MS Office, Google Sheets, and other relevant tools.</li><li>Strong written and verbal communication skills in English.</li><li>Immediate availability to work from home.</li><li>Possess relevant skills and interests.</li><li>Comfortable with US Shifts (7:00 pm to 4:00 am IST).</li><li>Candidates should be willing to work from the Noida office.</li></ol> Benefits:<ul><li>Competitive salary up to 6 LPA with incentives.</li><li>Notice period of 0-7 days.</li><li>Both side cab facility.</li><li>One-time meal provided.</li><li>Comfortable and supportive work environment.</li></ul> Responsibilities:<ol><li>Support the operations team by timely reporting of task completions to stakeholders.</li><li>Assist in data validation, tagging, and provide ad hoc support for various quality processes.</li><li>Ensure tasks are completed with high accuracy and within specified deadlines.</li><li>Collaborate with other auditors to meet project deadlines.</li><li>Prepare daily activity reports for the Quality Manager.</li><li>Follow standard operating procedures (SOPs) while tagging data.</li><li>Demonstrate effective and prompt communication skills.</li><li>Understand various text and call quality metrics.</li><li>Help identify issues in call center processes.</li><li>Utilize problem-solving skills to address deficiencies identified during audits.</li></ol> Share profile to hr2@zia.ltd

Job Title: Call&nbsp;Quality&nbsp;Analyst&nbsp; ( US Sales voice process) Responsibilities:<ul><li>Support operations team with timely task reporting</li><li>Validate and data tagging for quality processes</li><li>Ensure accuracy and meet deadlines</li><li>Collaborate with team members</li><li>Report to Quality Manager daily</li><li>Follow SOP for data tagging</li><li>Demonstrate effective communication skills</li><li>Understand call center quality metrics</li><li>Identify process issues and provide solutions</li></ul>Requirements:<ul><li>2 years of QA experience in US sales/marketing</li><li>US sales voice process experience</li><li>Familiar with Audits, Feedback, Calibration, etc.</li><li>Proficient in MS Office, Google Sheets</li><li>Strong written and verbal English skills</li><li>Immediate work-from-home capability</li><li>Comfortable in US shifts</li><li>Willing to work from the office</li></ul> Location: NoidaCTC: Up to 6 LPA + incentivesShift Timing: 7:00 pm to 4:00 am ISTFacilities: Both side cab + 1-time meal providedApply urgently! share cv to hr2@zia.ltd