Objectives of this Role

·        Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware

·        Own projects, solutions, and key responsibilities within a larger business initiative

·        Handle business-critical IT tasks and systems that provide commercial advantage in a global marketplace

·        Enable faster and smarter business processes and implement analytics for meaningful insights

·        Nurture dependable IT infrastructure and networking that’s always up and running

·        Partner with internal and external partners to communicate project status, activities, and achievements

Responsibilities

·        Perform server administration tasks, including user/group administration, security permissions, group policies, print services, research event log warnings and errors, and resource monitoring, ensuring system architecture components work together seamlessly

·        Monitor data center health using pre-existing management tools and respond to hardware issues as they arise; help build, test, and maintain new servers as needed

·        Maintain internal infrastructure requirements including, laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates; support internet, intranet, LANs, WANs, and network segments

·        Interact with the help desk and other teams to assist in troubleshooting, identify root cause, and provide technical support when needed

·        Perform routine/scheduled audits of the systems, including all backups