company logo

Customer Relationship Executive

Bangalore
Full-Time
Junior: 1 to 3 years
2.5L - 3L (Per Year)
Posted on Feb 09 2023

Not Accepting Applications

About the Job

Skills

Communication
Problem Solving
Customer Satisfaction

JOB TITLE:

Customer Relationship Executive


Job Location: Bangalore.


Educational Qualification: - Diploma or Any Degree.


Experience: 2 – 3 years.

 

 

ABOUT COMPANY -

 

Nakoda Dairy Pvt Ltd.

 

NAKODA is one of the “reliable” suppliers of an entire range of speciality dairy ingredients, ethically sourced from domestic and international origins having applications in a wide range of industries.

.

Our product finds novel applications within the food industries like - Bakers, Milk Dairies, Manufacturers of Confectioners, Biscuit, Ice Cream, Sports & Nutritional Supplements, Pharma, Flavour & Seasonings and many more.

.

Given our Seven + decades of experience in the Dairy and allied industry, having Headquarters in Bangalore, we have a country wide establishment and network facilities, so sound that we are seamlessly able to serve our clients placed across the length and breadth of the country.

 

 

Job Description -

 

 

Key Responsibilities:

1.      Manage large amounts of incoming & outgoing phone calls.

2.      Identify and assess customers’ needs to achieve satisfaction.

3.      Build sustainable relationships and trust with customer accounts

through open and interactive communication.

4.      Provide accurate, valid and complete information.

5.      Handle customer complaints, provide appropriate solutions and

alternatives within the time limits follow up to ensure resolution.

6.      Keep records of customer interactions.

7.      Follow communication procedures, guidelines and policies.



Skills, Experience and Qualifications :

1.      Proven customer support experience or experience as a Client Service

Representative.

2.      Strong phone contact handling skills and active listening.

3.      Customer orientation and ability to adapt/respond to different types of

characters

4.      Excellent communication and presentation skills.

5.      Ability to multi-task, prioritize, and manage time effectively.

6.      Diploma/Any Degree.

7.      English and Hindi fluency mandatory.

About the company

We Yatriv Consultants, a startup firm, aims to accelerate an end to end Human Resource Services across the globe. We leverage the benefits of providing best services to our clients. We are committed to closing the hiring within the deadline. Yatriv Consultants are always driven hard to bring the best possible services to our clients. The diverse team of professionals so far has mentioned an ex ...Show More

Industry

HR Business Consultants

Company Size

11-50 Employees

Headquarter

Karnataka