Reservations Executive

Kochi
Full-Time
Junior: 1 to 3 years
Posted on Oct 10 2022

Not Accepting Applications

About the Job

Skills

Reservation Agent Responsibilities:

  • Assisting and advising customers who may be choosing from a variety of travel options.
  • Making reservations for customers based on their various requirements and budgetary allowances.
  • Checking the availability of accommodation or transportation on the customers’ desired travel dates.
  • Helping plan travel itineraries by suggesting local tourist attractions and places of interest.
  • Processing payments and sending confirmation details to customers.
  • Sorting out any issues that may arise with bookings or reservations.
  • Selling and promoting reservation services.
  • Answering any questions customers might have about the reservation process.
  • Up-selling, when appropriate, by informing customers of additional services or special packages, such as tour tickets, travel insurance, or upgraded seats/accommodations.
  • Providing support to customers who may need to amend or cancel a reservation.


About the company

The Xandari story started long before the Kerala connection - it was a piece of paradise in Costa Rica, built by architect Sherrill Broudy who had a lifetime of experience and skill, and brought alive by his wife Charlene who added vibrant art, sculpture, ceramics and colour to the visual pallette. Along with them, the idea grew on with attentive design, green thumbed gardeners and a network of se ...Show More

Company Size

11-50 Employees

Headquarter

Kochi