Overview

Remote job opportunity for a Chat Process Executive

Qualifications and Skills

• Customer Service expertise
• Technical Troubleshooting skills
• Strong Communication Skills
• Effective Problem-Solving abilities
• Ability to Multi-task efficiently
• Empathetic approach towards customers
• Attention to Detail in tasks
• Knowledge of Chat Platforms for effective communication

Roles and Responsibilities

• Respond to customer inquiries and resolve issues efficiently via chat platforms
• Provide technical troubleshooting support to customers
• Ensure excellent customer service and satisfaction
• Multi-task to handle multiple chat conversations simultaneously
• Demonstrate empathy and understanding towards customers
• Maintain attention to detail in handling customer queries