About Us:

The company Passionate hive of research minds, buzzing with the drive to uncover truths by collecting opinions that power progress. We are a team that tackles complex research challenges across diverse industries and across different geographies. For nearly 14 years, we've partnered with top international clients, including some of the world's largest market research companies. We foster a supportive, positive work environment where you can grow personally and professionally.

 Title: Vice President Sales (KPO)

 About the Role:

We are seeking a seasoned and results-oriented Vice President to join our Client Development and Engagement Team and lead our efforts in driving strategic growth and profitability. As a key member of our leadership team, you will be responsible for developing and executing client engagement strategies, building and managing high-performing teams, and exceeding client expectations.

 These teams may include 

1. Sales, Lead Generation, Email Marketing, outbound calling, etc on the Sales or Revenue Side 
2. Digital, SEO, Content Writing, Performance Marketing, Visual Designing on the Digital / Digital Marketing Side
3. On operations side, it can be sampling, data Services, quality, Project Management, Vendor or Supplier relations, etc.

 Responsibilities:

• Develop and implement comprehensive client development and engagement strategies aligned with the company's overall business objectives.
• Oversee all aspects of the client lifecycle, from initial acquisition to ongoing relationship management and account expansion.
• Build and maintain strong, collaborative relationships with C-level executives and key decision-makers at client organizations.
• Lead and manage a high-performing team of client engagement professionals, fostering a culture of collaboration, accountability, and continuous improvement.
• Drive revenue growth through effective client acquisition, retention, and expansion strategies.
• Ensure the delivery of exceptional client service that exceeds expectations and builds long-term loyalty.
• Identify and capitalize on new market opportunities and develop innovative solutions to meet client needs.
• Stay abreast of industry trends and best practices, and implement them to enhance client engagement efforts.
• Represent the company at industry events and conferences, building brand awareness and thought leadership.
• Will be responsible for creating a team from scratch, departmentalize and leading the team.

 Qualifications:

• 20+ years of experience in strategic planning, execution, P&L management, and business development, with a focus on Market Research/Insights/Digital Business Research.
• Proven track record of success in exceeding revenue targets and achieving profitability goals.
• Expertise in client relationship management and building strong, lasting relationships with C-level executives.
• Strong leadership and communication skills, with the ability to motivate and inspire a team.
• Excellent analytical and problem-solving skills, with the ability to develop and implement innovative solutions.
• Proven ability to manage and lead cross-functional teams in a fast-paced environment.
• Deep understanding of market research and its application to client engagement strategies.
• Global experience and the ability to work effectively in a multicultural environment.

Expectations:

• A passion for building and maintaining strong client relationships.
• A proven track record of exceeding client expectations and driving results.
• The ability to think strategically and develop innovative solutions to complex challenges.
• Strong leadership and communication skills, with the ability to build and motivate high-performing teams.
• A collaborative and results-oriented approach to work.

 Why Join Us:

• Opportunity to make a real impact on the company's success.
• Work with a talented and passionate team in a collaborative and supportive environment.
• Competitive salary and benefits package.
• Be part of a growing and innovative company that is shaping the future of the industry.