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 	 	  	 	  	 	 An ISO 9001 -2015 Company 	 	 SALES COORDINATOR 	 	 A detail-oriented Sales Coordinator contributes to the achievement of sales targets by supporting Sales 	 Representatives,  coordinating  sales  activities,  and  maintaining  good  customer  relationships.  Sales 	 Coordinator also provides the necessary support to the field sales, service team and acts as a point of 	 contact  for  technical  ,  sales  team  and  customers  ,keeping  schedules  and  providing  feedback, 	 documentation and information. This position facilitate the team’s activities inorder to maximize the 	 performance and long-lasting development of the company. The Sales Coordinator will support sales 	 representatives and coordinate sales-related activities and at times is responsible for selling products. 	 	 Sales Coordinator Responsibilities: 	 	 1.  Act as the liaison between Customer,Sales Representatives, Sales Engineers, and Operations. 	 2.  Provide sales support by assigning quote request to appropriate Sales Engineers or Operations 	 	 staff 	 	 3.  Coordinate with Sales/Service team by managing sales schedules, filing important documents and 	 	 communicating relevant information 	 	 4.  Handling  urgent  calls,  emails,  and  messages  when  Sales  Engineers  are  unavailable,  answering 	 customer  queries,  informing  them  of  delays,  arranging  delivery  dates,  and  scheduling  marketing 	 events. 	 	 5.  Handling orders by phone, email, or mail and checking the orders have the correct prices, discounts, 	 	 6. 	 	 and product numbers. 	 Inputting orders, ensuring they are processed according to customer requirements, and ensuring all 	 orders are accurate and delivered on time. 	 	 7.  Follow-up on payments from the customers where the deliveries are completely 	 8.  Collaborating with other departments on queries and deliveries are handled efficiently. 	 9.  Proactively reach out to existing customers for repeat orders/new orders. 	 10.  Developing  and  maintaining  filing  systems  so  as  to  maintain  sales  records,  prepare  reports,  and 	 	 provide financial information to the finance department. 	 	 11.  Ensure the adequacy/Stock of sales-service related equipment or goods 	 12.  Respond to complaints  from customers and coordinate for after-sales  support with respective 	 	 technical personnel when requested 	 	 13.  Store  and  sort  financial  and  non-financial  data  in  electronic  form  and  present  reports  to 	 	 management 	 	 14.  Handle the processing of all orders with accuracy and timeliness 	 	 Additional  responsibilities to be part of JD 	 	 15.  Collaborating with  sales, marketing on queries and deliveries are handled efficiently. 	 16.  Helping  the  sales  team  to  improve  their  productivity  by  contacting  customers  to  arrange 	 appointments and ensuring all sales representatives have high-quality, up-to-date support material. 	 17.  Generate accurate and timely pricing based on the effective utilization of basic product pricing ( 	 	 simplify) 	 	 18.  Monitor the sales progress, identify shortcomings and propose improvements 	 19.  Assist in the preparation and organizing of promotional material or events 	 20.  Work with technical staff to understand internal capabilities 	 21.  Work on making the company's products and services as attractive to potential customers as possible. 	 22.  Ensuring adherence to laws, regulations, and policies 	 	 Regd. Office - No. 11, 4th Floor, MSR Capital, Morwadi – Pimpri, Pune, Maharashtra - 411 018 	 	 T: +91 - 99608 20347 | +91 - 82085 48647 | www.simplinity.net | office@simplinity.net 	 	  	 	  	 	  	 	 An ISO 9001 -2015 Company 	 	  	 Qualifying Criteria’s 	 	 1.  Have a proven track record in successful collaboration across teams, divisions and platforms. 	 2.  Computer skills working on tool and Microsoft software including PowerPoint, Word, Excel, 	 	 3.  Strong organization and telephone skills and ability to manage multiple tasks with strict 	 	 4.  Ability to work well under pressure and thrive in a fast paced, dynamic environment. 	 5.  Strong verbal and writing skills, with ability to service customers and show professionalism 	 	 and Outlook preferred. 	 	 project/delivery deadlines. 	 	 when dealing with clients 	 	 6.  Strong analytics, strategic and critical thinking skills along with good business judgment ability 	 	 to identify, prioritize, and articulate highest impact initiatives. 	 	 7.  Ability to maintain a positive attitude and communicate diplomatically with all clients, viewers, 	 	 and local representatives. 	 	 8.  Attention to detail and follow through with an understanding of the current industry 	 9.  Should be of a Positive work attitude & flexible in approach 	 10. Well-organized  & a Team player with high level of dedication 	 11. Proficiency in English and local conversing language(Marathi) 	 12. Must be customer focused and quality driven 	 13.  Interpersonal, and customer service skills. 	 14.  The ability to multitask, work in a fast-paced environment, and meet deadlines. 	 15.  Current knowledge of industry trends and regulations. 	 	 1.  Graduate/Post Graduate in business administration or relevant field, certification in sales or 	 	 marketing will be added advantage 	 	  	 Education  	 	  	 	 Regd. Office - No. 11, 4th Floor, MSR Capital, Morwadi – Pimpri, Pune, Maharashtra - 411 018 	 	 T: +91 - 99608 20347 | +91 - 82085 48647 | www.simplinity.net | office@simplinity.net 	 	  	 	 

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