Company Overview

VPLAK is one of India’s fastest growing online shopping destinations, offering a wide range of electronics gadgets and accessories at competitive prices. Established in 2015, the company is headquartered in Gurgaon and prides itself on providing excellent value for money, quality products, quick delivery, and easy returns. VPLAK maintains direct partnerships with nearly all brands listed on its platform for a seamless shopping experience with 100% purchase protection.

Job Overview

We are seeking a driven Junior Sales Executive to join our team in Gurgaon. This full-time position requires a minimum of 1 to 3 years of experience in sales. The ideal candidate will be focused on generating revenue, developing sales strategies, and maintaining relationships with customers to expand VPLAK’s market reach.

Qualifications and Skills

• Demonstrated strong communication skills with the ability to interact effectively with diverse customers.
• Experience in telesales, demonstrating the ability to close sales and generate leads over the phone.
• Ability to up sell additional products and services to existing customers to increase customer satisfaction.
• Proven convincing abilities focused on persuading potential clients regarding products and services (Mandatory skill).
• Expertise in selling and the ability to meet or exceed sales targets and contribute to business growth (Mandatory skill).
• Experience in cross-selling techniques to recommend related products that complement customers' purchases (Mandatory skill).
• Ability to handle customer queries and resolve issues efficiently to enhance the shopping experience.
• Capacity to create and maintain strong customer relationships through effective communication and follow-ups.

Roles and Responsibilities

• Identify potential customers and reach out to new prospects to expand the customer base.
• Develop and implement effective sales strategies to meet or surpass sales targets.
• Maintain thorough product knowledge to provide complete information to customers and assist in decision-making.
• Identify customer needs and provide insights to achieve satisfaction and longer-term loyalty.
• Coordinate with the marketing team to enhance brand visibility and sales.
• Prepare and deliver appropriate presentations on products and services to boost sales activity.
• Collect feedback and market insights and use this information to improve customer engagement strategies.
• Track sales cycle performance and insights for optimization and growth initiatives.