🧩 About the Role

We are looking for a dynamic and customer-focused Guest Relations Executive to be the face of our center. The ideal candidate will ensure a welcoming environment, deliver exceptional guest experiences, and handle inquiries efficiently while maintaining high standards of service.

🔧 Key Responsibilities

• Greet and assist guests in a professional and friendly manner
• Handle guest inquiries, concerns, and feedback promptly
• Ensure a smooth and pleasant customer experience at all touchpoints
• Coordinate with internal teams for seamless service delivery
• Maintain front desk operations and visitor records
• Manage calls, emails, and walk-in queries efficiently
• Support events and activities hosted at the center
• Ensure adherence to company policies and service standards

🎯 Required Skills & Qualifications

• Bachelor’s degree in any discipline
• 1–3 years of experience in customer service, hospitality, or guest relations
• Excellent communication and interpersonal skills
• Strong problem-solving abilities and a customer-first mindset
• Presentable, confident, and professional demeanor
• Basic knowledge of MS Office

⭐ Preferred Qualifications

• Experience in hospitality, retail, or co-working spaces
• Multilingual abilities (English & Hindi preferred)
• Prior front office or guest handling experience

💼 What We Offer

• Competitive salary package
• Professional and collaborative work environment
• Growth and development opportunities

📩 How to Apply

Interested candidates can apply by submitting their updated resume.

Concerned person - Sahajpreet Arora (Regional HR)

Email - Sahapreet.arora@vlccgroup.com/rockey.kumar@vlccgroup.com