Noida
Full-Time
Junior: 1 to 2 years
β‚Ή 20K - β‚Ή 25K (Per Month)
Posted on Aug 29 2025

About the Job

Skills

Team Management
Customer Service
Workforce Planning
Process Improvement
Root Cause Analysis
KPI Analysis

We’re Hiring – Team Leader (Operations) 🚨

πŸ“ Location: Sector 63, Noida

πŸ•˜ Shift: 9 AM – 6 PM | πŸŽ“ Graduate

πŸ“… Experience: 2+ Years in BPO Voice (Team Leader Role)

πŸ‘© Female Candidates Only

🚨 Immediate Joiner Required


Key Responsibilities:

βœ… Lead & manage team performance to meet SLAs

βœ… Monitor calls & share constructive feedback

βœ… Conduct RCA & drive process improvements

βœ… Collaborate with QA & Training teams

βœ… Prepare and present performance reports


What We’re Looking For:

πŸ’¬ Strong communication & leadership skills

πŸ“Š Proficiency in MS Excel & reporting

About the company

Vision Plus Security Control Pvt Ltd BPO is a dynamic outsourcing service provider committed to delivering high-quality and efficient business process outsourcing solutions. We specialize in providing a range of services that cater to the diverse needs of our clients, ensuring optimal operational efficiency and cost-effectiveness. Our BPO services encompass a variety of business functions, incl ...Show More

Industry

Business Process Outsourc...

Company Size

1001-5000 Employees

Headquarter

Delhi

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