With a passionate team of tech-savvy professionals, marketing Gurus and out-of-the box creative thinkers we dare to provide classy designs and latest technological solutions to our clients worldwide.

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists&nbsp;&nbsp;Responsibilities<ul><li>Communicate with customers via phone, email and chat</li><li>Provide knowledgeable answers to questions about product, pricing and availability</li><li>Work with internal departments to meet customer's needs</li><li>Data entry in various platforms</li></ul> Qualifications<ul><li>At least 1 - 3 years' of relevant work experience</li><li>Excellent phone etiquette and excellent verbal, written, and interpersonal skills</li><li>Ability to multi-task, organize, and prioritize work</li></ul>

Company OverviewVictaman Services Pvt Ltd, headquartered in Bangalore, is a dynamic company with a passionate team of tech-savvy professionals, marketing gurus, and out-of-the-box creative thinkers. We specialize in offering classy designs and the latest technological solutions to our global clients. Our team comprises 51-200 employees dedicated to excellence in the Marketing &amp; Advertising industry. Job OverviewWe are looking for a Fresher to join our Customer Service team in Bangalore Urban. This is a full-time position aimed at those with 0 to 1 year of work experience. The ideal candidate will be responsible for addressing customer inquiries, resolving issues, and providing an exceptional service experience. Qualifications and Skills<ul><li>Excellent communication skills to effectively interact with customers through various channels.</li><li>Strong problem-solving abilities to identify and resolve customer issues promptly and efficiently.</li><li>Empathy towards customers to understand and address their concerns compassionately.</li><li>Patience to handle difficult or upset customers calmly and effectively.</li><li>Adaptability to adjust to different customer needs and changing business environments.</li><li>Conflict resolution skills to manage and de-escalate challenging situations with customers.</li><li>Time management skills to prioritize tasks and handle multiple inquiries efficiently.</li><li>Active listening to fully understand the customer's needs and provide accurate solutions.</li></ul> Roles and Responsibilities<ul><li>Address customer inquiries via phone, email, and chat, providing accurate and timely information.</li><li>Resolve customer complaints and issues by identifying the root cause and implementing effective solutions.</li><li>Maintain a high level of professionalism and empathy when dealing with customers.</li><li>Update customer records in the company's database after each interaction.</li><li>Collaborate with team members and other departments to ensure the best possible service for customers.</li><li>Provide feedback on the efficiency of the customer service process and suggest improvements.</li><li>Stay updated on product knowledge and company policies to offer accurate information.</li><li>Assist in training and mentoring new team members once acquainted with the role.</li></ul>

Company Overview VictaMan Services Pvt. Ltd. is a rapidly growing offshore Mobile and Web development Company located in Bangalore, India. We offer a wide range of services including Mobile App development, Web development, Business Consulting, HR Services, and Overseas Recruitment. Job Overview We are seeking a Customer Care Representative to join our team at VictaMan Services Pvt. Ltd. This role involves providing exceptional customer service and support to our clients. The ideal candidate will have excellent communication skills and a strong desire to assist customers. Qualifications and Skills <ul><li>Excellent communication skills, both written and verbal</li><li>Strong problem-solving skills</li><li>Ability to empathize with customers and provide helpful solutions</li><li>Attention to detail and accuracy</li><li>Ability to work well in a team environment</li><li>Proficient in using customer service software and tools</li><li>Ability to handle high-pressure situations</li><li>Familiarity with mobile and web technologies is a plus</li><li>Previous customer service experience is preferred but not required</li></ul> Roles and Responsibilities <ul><li>Provide exceptional customer service and support to clients</li><li>Respond to customer inquiries and resolve issues through phone, email, and chat</li><li>Ensure customer satisfaction by addressing customer concerns and providing appropriate solutions</li><li>Maintain accurate and up-to-date customer records</li><li>Collaborate with cross-functional teams to resolve customer issues</li><li>Identify and escalate priority issues to the appropriate channels</li><li>Handle customer complaints in a professional manner</li><li>Stay updated on product knowledge to effectively address customer inquiries</li><li>Meet or exceed customer service goals and targets</li></ul>

Company Name : VictaMan Services Pvt Ltd (Vellore, Ambur, Krishnagiri)&nbsp; Job Description :Accept digital payments from customers using UPI apps, QR Code install&nbsp;Age Criteria : 18 to 30 yearsQualification : Higher SecondaryJob : Full Time and Part Time Salary Package : 6K to 15K + Incentives No.61/A, 1st Floor, Mohammed Pura Masjid Complex,&nbsp;Nethaji Road, Opp. SBI Bank, Ambur – 635802. Muhammed ShuaibMail Id: shuaib@Victaman.comMob: +91 90034 11066

BPO refers to Business Process Outsourcing. The BPO executives are supposed to monitor many tasks and the work in the back office which includes helping customers or clients with billing or purchasing or if the customer wishes to create an account for any product and much more. BPO operation particularly means giving the contract to a third party vendor to carry out the back-office tasks. Usually, big organizations consider it as a money saving tactic by outsourcing their back office business to another company where they itself carry out the front office themselves.A BPO executive has many tasks where the most important out of many is to ensure client or the customer's satisfaction.&nbsp;Responsibilities <ul><li>The primary task of a BPO executive is to handle calls from customers or clients and provide them with a solution to their queries.</li><li>He/She must show the willingness to learn new things every time and then.</li><li>Must discuss every matter with its supervisor or team leader to get any issue sorted</li><li>Giving a resolution to the customers or clients should be the whole and sole responsibility.</li><li>Should carry out various other professional services like Business Research, Legal services, Financial Analysis etc.</li><li>Must be very effective in providing customer service by providing resolution to their complicated queries and issues.</li><li>Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers.</li></ul>&nbsp;•Customer support•Inbound and outbound calls•Care for the customer need•Answer queries and solve the problems•Voice process Age Criteria : 18 to 30 yearsQualification : Higher Secondary Salary Package : 15K to 18K + Incentives Languages Required: English, Tamil and Hindi other Regional Languages Muhammed ShauibMail Id: shuaib@Victaman.comMob: +91 90034 11066