Company Overview:

VES Technosoft specializes in IT services and consulting with a focus on online marketing. Located in Jaipur, Rajasthan, the company offers an in-house team to manage digital marketing needs, allowing businesses to concentrate on growth. With a workforce of 11-50 employees, VES Technosoft ensures effective handling of all online marketing aspects, eliminating the need for extensive training for your internal team. Learn more about the company at www.vestechnosoft.com.

Job Overview:

VES Technosoft is seeking a Junior Front Desk Receptionist for a full-time, internship position at our Jaipur office. The ideal candidate will serve as the first point of contact for our clients and visitors, demonstrating exceptional customer service and communication skills. As a key player in our team, you will handle various administrative tasks requiring strong organizational abilities.

Qualifications and Skills:

• Customer service expertise is essential to communicate effectively and maintain positive interactions with clients and visitors (Mandatory skill).
• Proficiency in phone system operation is crucial for handling calls efficiently and ensuring accurate message delivery (Mandatory skill).
• Experience with appointment scheduling software is required to manage bookings and calendars effectively (Mandatory skill).
• Competency in Microsoft Office Suite for creating and managing documents and spreadsheets.
• Data entry skills are necessary for recording and updating client and visitor information with precision.
• Familiarity with filing and document management practices to ensure organized and accessible records.
• Proficiency with a multi-line telephone system for handling multiple calls simultaneously.
• Excellent organizational skills to manage various tasks and prioritize activities effectively.

Roles and Responsibilities:

• Greet visitors and clients warmly, directing them to appropriate contacts or services.
• Operate telephone switchboard, manage incoming calls, and ensure accurate message taking and delivery.
• Schedule and coordinate appointments using scheduling software, ensuring efficient time management.
• Maintain the reception area in a tidy and welcoming state for visitors.
• Handle incoming and outgoing mail, including distribution to relevant departments.
• Manage data entry tasks, updating information systems accurately and swiftly.
• Provide administrative support to other departments as needed for special projects or tasks.
• Assist with document preparation and follow filing procedures to ensure documents are organized and easily retrievable.