Network Support Engineer

Location: Noida Sec 62, Stellar IT Park

Type: FULL-TIME

Normal Working Hours: 11 AM – 8 PM IST

We are expanding our teams in India entity Collance Technologies Pvt Ltd to support our growing US business and hiring Network Support Engineer to work from our Noida Office.

http://collance.tech/

this is IT captive office of US company - myccmg.com 

Job Responsibilities:

·      Troubleshooting technical issues

·      Diagnosing and repairing faults

·      Resolving network issues

·      Installing and configuring hardware and software

·      Supporting the Development team on new installations

·      Providing support in the form of procedural documentation

Required skills

·      4-7 years of working experience

·      Configure Laptops, software, security policies

·      Maintenance of AWS Server machines and related troubleshooting

·      Proficient in diagnosis of network related issues

·      Prior experience in tech support, desktop support, or a similar role

·      Proficiency in Windows and Mac OS

·      Experience with remote desktop applications, help desk software and CRM (Hubspot)

·      Attention to detail and good problem-solving skills

·      Excellent interpersonal skills

·      Good written and verbal communication

Qualification: 

·      ME/ M.Tech./ BSc / MS (Engg/ Sciences) or BE/ B.Tech (Engineering)

·      Good to have a relevant Technical Certification