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Customer Care Manager Sales

Mumbai
Full-Time
Mid-Level (4 to 6 years)
4L - 5L (Per Year)

About the Job

Skills

Job Responsibilities -


  • Improve customer service experience, create engaged customers and facilitate organic growth
  • Take ownership of customers issues and follow problems through to resolution
  • Set a clear mission and deploy strategies focused towards that mission
  • Develop service procedures, policies and standards
  • Keep accurate records and document customer service actions and discussions
  • Analyse statistics and compile accurate reports
  • Recruit, mentor and develop customer service agents and nurture an environment where they can excel through encouragement and empowerment
  • Keep ahead of industry’s developments and apply best practices to areas of improvement
  • Control resources and utilise assets to achieve qualitative and quantitative targets
  • Adhere to and manage the approved budget
  • Maintain an orderly workflow according to priorities

About the company

We are hiring Sales Executive for Velox Motors Dealership of Maruti Suzuki Arena. Its Mumbai Fastest Growing Maruti Suzuki Dealership One of India largest Maruti Suzuki Workshops One Stop for all your Maruti Suzuki vehicle solutions Our Locations: Mulund, Wagle Estate (Thane), Shilphata, Ghodbundar Road NOTE - Interested Candidates can Call or WhatsApp me your Resume Thanks & Regards, ...Show More

Industry

Retail Motor Vehicles

Company Size

1000 - 1500 Employees

Headquarter

Mulund / Shilphata / Than...

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