Voice Process Executive – IT Services (0–1 Year)

Location: Bangalore

Employment Type: Full-Time

Shift: Day Shift

About VectorStack

VectorStack delivers end-to-end IT services across product engineering, cloud consulting, cybersecurity, managed services, and technology support. We focus on consistent delivery, client satisfaction, and long-term business relationships.

About the Role

This is an entry-level voice process role focused on outbound and inbound client communication. You will support sales and business teams by handling calls, understanding client requirements, and coordinating internally.

Key Responsibilities

• Make outbound calls and handle inbound client calls professionally

• Understand basic client requirements and share relevant information

• Explain IT services clearly to potential clients

• Schedule meetings and follow-ups for the sales team

• Maintain call records and update CRM or internal trackers

• Coordinate with internal teams for smooth communication

Requirements

• Any graduate (Business, IT, or related field preferred)

• 0–1 year of experience in voice process, customer support, or telecalling

• Freshers with good communication skills are welcome

• Clear and confident verbal communication

• Basic understanding of IT services is an advantage

• Willingness to learn and work in a fast-paced environment

Skills

Voice Communication | Customer Interaction | Telecalling | CRM Basics | Client Handling | Follow-ups | Communication