Qualifications and Skills

• Proven work experience in front office management or similar role for a minimum of 1 year and a maximum of 3 years.
• Excellent communication skills with a focus on maintaining a professional and welcoming front office environment.
• Proficient in data entry with attention to detail and accuracy in managing databases and records.
• Strong organizational skills to prioritize tasks effectively and ensure efficient office operations daily.
• Ability to multi-task and handle various responsibilities simultaneously in a fast-paced setting.
• Adept at using office equipment such as telephones, printers, and computers for basic functions.
• Strong customer service orientation with the capability to address inquiries and provide accurate information.
• Must have skills in using office software platforms, including Microsoft Office Suite, with good typing speed.

Roles and Responsibilities

• Greet and welcome visitors warmly, ensuring they are attended to promptly and directed accordingly.
• Manage and screen incoming calls, handling inquiries professionally or redirecting them to appropriate personnel.
• Maintain an organized and tidy reception area to reflect our professionalism and company image.
• Perform accurate data entry tasks and maintain comprehensive records of client and employee information.
• Coordinate and schedule appointments, meetings, and conference calls as needed by the team.
• Assist in administrative tasks, including handling mail, preparing reports, and processing documents.
• Ensure all front office supplies are stocked and requisitioned timely when necessary.
• Collaborate with other team members to address and resolve any front office issues or challenges efficiently.