Job Overview

We are seeking a highly-skilled and experienced Retail Store Manager . This full-time, senior-level position requires a minimum of 7 to 10 years of relevant experience. The role is primarily based in Hyderabad and Bengaluru. The selected candidate will be tasked with overseeing the daily operations of Luxury retail stores, ensuring the seamless management and efficient functioning of store processes.

Qualifications and Skills

• Extensive knowledge and experience in retail store management, particularly within luxury retail settings. (Mandatory)
• Proven track record of effectively managing store operations and maintaining a high standard of customer service.
• Strong sales acumen with the ability to drive revenue growth and achieve sales targets consistently.
• Demonstrated experience as a store head with expertise in orchestrating daily store functions and staff management.
• Skillful in designing and implementing effective store policies and procedures as per industry benchmarks.
• Analytical mindset with capability to work under pressure and make data-driven decisions to optimize store performance.
• Excellent interpersonal and communication skills aiding in negotiation and enhancing customer satisfaction.
• Ability to balance multiple responsibilities efficiently while maintaining focus on strategic business goals.

Roles and Responsibilities

• Lead and manage all retail store operations to achieve established revenue, sales, and profitability targets.
• Develop and enforce effective store policies aligning with corporate directives and compliance standards.
• Recruit, train, and mentor store personnel to ensure a competent and committed team workforce.
• Monitor inventory levels closely to optimize stock availability and minimize shrinkage losses.
• Implement customer service initiatives that enhance shopper experience and foster brand loyalty.
• Oversee store presentation and ensure displays adhere to company and brand standards.
• Utilize sales data analytics to inform decisions and improve store operational efficiency.
• Enhance relationships with key stakeholders to cultivate strategic partnerships and business growth.