Company OverviewShree Radhe Dairy Farm & Foods Limited, headquartered in Surat, is a leading company in the Dairy Product Manufacturing industry. With a workforce of 201-500 employees, the company is committed to producing high-quality dairy products. For more information, visit their website: https://vastughee.com.

Job OverviewWe are seeking a dedicated Junior Telecaller to join our team at Shree Radhe Dairy Farm & Foods Limited. This full-time position is based in Surat and is perfect for candidates with a passion for communication and customer interaction. As a Telecaller, you will be responsible for reaching out to potential customers and promoting our premium dairy products.

• Qualifications and SkillsProficiency in cold calling techniques to engage and persuade potential customers (Mandatory skill).
• Meticulous data entry accuracy to ensure the integrity and reliability of customer information (Mandatory skill).
• Exceptional active listening abilities to understand customer needs and respond appropriately (Mandatory skill).
• Ability to persuade customers effectively, turning leads into conversions through adept communication.
• Strong time management skills to efficiently handle multiple calls and tasks within set deadlines.
• Excellent interpersonal communication skills to build strong customer relationships and facilitate positive interactions.
• Familiarity with Salesforce or similar CRM systems to manage customer information and track interactions.
• Good communication skills to clearly convey information and respond to inquiries with confidence and clarity.

• Roles and ResponsibilitiesConduct cold calls to potential clients and effectively communicate the benefits of our dairy products.
• Accurately enter and maintain customer information and call details in the database.
• Listen to customer needs and provide tailored recommendations to enhance customer satisfaction.
• Follow up on leads generated through marketing campaigns to ensure successful product sales.
• Achieve individual and team sales targets on a monthly basis.
• Collaborate with the sales team to refine and improve calling strategies.
• Maintain an in-depth knowledge of the company's products to address customer queries comprehensively.
• Provide feedback to management regarding customer needs and areas for product improvement.