Company Overview

Vanchinad Finance Pvt Ltd (VFPL) is a prominent NBFC with over 65 branches across Kerala and Tamilnadu. Specializing in Micro Loans and Gold Loan businesses, VFPL is headquartered in Edappally and operates within the Financial Services industry. With a workforce of 201-500 employees, the company focuses on providing accessible financial solutions to its clients. For more information, visit our website at https://vanchinad.com.

Job Overview

Join Vanchinad Finance Pvt Ltd as a Field Executive in Kottayam. This full-time position is perfect for freshers with 0 to 1 year of work experience. As a Field Executive, you will engage directly with clients and promote our financial services. This role requires excellent communication and sales skills, allowing you to effectively represent our company and support customer needs.

Qualifications and Skills

• Communication (Mandatory skill): Ability to convey information clearly and effectively in both verbal and written forms.
• Problem-solving (Mandatory skill): Proven capability to identify issues and provide viable solutions efficiently.
• Sales (Mandatory skill): Demonstrated experience in promoting and selling products or services.
• Customer service: Commitment to providing exceptional service and fostering positive client relationships.
• Time management: Proficiency in managing and prioritizing tasks to meet deadlines successfully.
• Interpersonal skills: Ability to build and maintain strong relationships with clients and colleagues.
• Conflict resolution: Skilled in handling disputes or disagreements and reaching amicable solutions.
• Attention to detail: Keen attention to accuracy and completeness in all aspects of work.

Roles and Responsibilities

• Engage with clients directly to understand their financial needs and offer suitable VFPL products.
• Promote micro loans and gold loan services through on-field visits and interactions.
• Build and maintain strong relationships with new and existing customers to ensure satisfaction.
• Assist in the entire loan application process, ensuring accuracy and completeness of documentation.
• Work collaboratively with branch staff to meet performance targets and business objectives.
• Identify new sales opportunities and build client networks to expand the customer base.
• Provide prompt and effective solutions to customer queries and concerns.
• Maintain detailed records of interactions and transactions with clients.