Company Overview

Vanchinad Finance Pvt Ltd (VFPL) is a financial services company based in Edappally, with a strong presence across Kerala and Tamilnadu through more than 65 branches. Specializing in micro loans and gold loans, VFPL is dedicated to providing economic support and financial solutions to individuals and businesses. As a Non-Banking Financial Company (NBFC), VFPL is committed to sustainable growth and customer-centric services.

Job Overview

We are seeking a Field Executive for our Kottayam branch. This is a full-time position suitable for freshers interested in starting their career in the financial services industry. The Field Executive will play a vital role in promoting our financial products and maintaining strong customer relationships within the region.

Qualifications and Skills

• Excellent communication skills to effectively interact with customers and colleagues. (Mandatory skill)
• Strong problem-solving abilities to address client queries and challenges efficiently. (Mandatory skill)
• Proficient time management skills to handle multiple tasks and meet deadlines. (Mandatory skill)
• Strong customer service orientation to ensure high levels of client satisfaction and retention.
• Keen attention to detail for accurately processing loans and financial documentation.
• Ability to demonstrate sales skills for promoting and selling financial products to prospective clients.
• Effective organizational skills to manage client information and service requests systematically.
• Self-motivation and the ability to work independently while contributing effectively to team goals.

Roles and Responsibilities

• Conduct field visits to engage with potential customers and present loan products.
• Facilitate the loan application process by assisting clients in gathering necessary documentation.
• Assess customer eligibility for various financial products and provide tailored financial advice.
• Build and maintain strong relationships with clients to foster trust and ensure customer loyalty.
• Achieve assigned sales targets by actively participating in promotional and sales initiatives.
• Report field activity, customer feedback, and sales progress to branch management.
• Stay updated with company policies and financial regulations to ensure compliance in all operations.
• Coordinate with internal teams to ensure timely processing and approval of loan applications.