Human Resources Assistant

191

Applications

Delhi
Full-Time
Fresher (0 to 1 years)
1L - 4L (Per Year)
Posted on Jun 10 2022

About the Job

Skills

Description/Comment:


We are looking for a Recruitment associate to join our Talent Acquisition team and help candidates complete their application, perform screening of candidates, schedule/reschedule their first day and share first day details with new employees. This will involve interact with candidates via email, phone call, instant messaging


Responsibilities:


Make outbound calls to the candidate and motivate them to complete job application.

Schedule/reschedule first day of work for the employees and sharing necessary information.

Review application form and make sure all the details are filled appropriately.

Handle inbound calls and resolve candidate’s queries.

Respond to candidate’s queries over email/text.

Resolve queries on a ticketing platform. Knowledge of Service now will be added advantage

Provide excellent experience to the candidates.

Maintaining a quality score of 90% and above throughout.

Escalate issues and seek advice when faced with complex issues/problems

Ensure process controls are in place; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements

Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls

Participate in Team building activities

Ensure and maintain the security and confidentiality of client data

Ensure Customer Satisfaction.


 

 

Additional Job Details:  Bachelor or Graduate in any stream Proven work experience in an international contact center environment (preferably USA) in making/receiving calls. Experience working and delivering under strict timeline. Should have neutral accent Excellent communication skills (verbal and written). An ability to handle sensitive and confidential information. Agile and flexible with work schedule. Experience working and navigation on multiple systems/tools. Logical and analytical thought process. Willing to work in any US shift (EST/CST/MST/PST). Willing to work in rotational shifts and rotations week off as and when required.


Pay Rate:


Freshers: 25 K

0-2 YRS(Relevent ): 32 K

3-5 YRS(Relevent ): 40 K



Duration: 6 Months (Min)


About the company

V5 Global is a Pan-India Integrated Business Process Consulting and Restructuring Organization that Provides a Host of Services in the Sales and Marketing Domain, to Businesses Across Industries and Geographies. V5 GLOBAL Aims to Make Businesses More Competitive in their Markets Through Precise Execution of Analytical Strategies, Supplemented by Cutting-Edge Technologies and Processes. A Market ...Show More

Industry

Retail

Company Size

10001+ Employees

Headquarter

New Delhi

expertiaLogo

Made with heart image from India for the World

Expertia AI Technologies Pvt. Ltd, Sector 1, HSR Layout,
Bangalore 560101
/landingPage/Linkedin.svg/landingPage/Twitter.svg/landingPage/Instagram.svg

© 2024 Expertia AI. Copyright and rights reserved

© 2024 Expertia AI. Copyright and rights reserved