We are looking for a Front Office Executive that is highly competent and customer-focused to serve as our organization's first point of contact. This position requires a composed, well-organised individual who can thrive in a dynamic environment, manage various activities efficiently, and provide a pleasant and seamless experience for both guests and customers.

Key Responsibilities:

• Greet and attend to walk-in clients, prospects, and partners with a courteous, customer-centric approach.
• Coordinate and schedule property site visits, ensuring timely communication between clients and the sales or leasing team.
• Handle incoming calls, emails, and messages, routing them efficiently to the appropriate department or individual.
• Handle basic administrative tasks, including visitor logs and inter-department coordination.
• Coordinate hospitality arrangements for client meetings, including refreshments and room bookings.
• Handle marketing materials, brochures, or any site visit kits for meetings.
• Maintain confidentiality while handling sensitive client and transaction-related information.
• Ensure front office and reception areas are always neat, organized, and client-ready.
• Liaise with internal teams to ensure smooth client servicing and office operations.
• Provide excellent customer service by being detail-oriented, empathetic, and responsive to client needs and inquiries.
• Provide support during events, exhibitions, or client walk-throughs held at the office or on-site.
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Qualifications:

• 1- 3 years in front office, receptionist, or customer service roles; real estate or hospitality experience is preferred
• Graduate in any discipline (degree/diploma in Hospitality or Administration is a plus)
• Excellent communication skills (verbal & written), strong interpersonal abilities, and a professional, well-groomed appearance.
• Proficient in MS Office (Word, Excel, Outlook) with strong organizational skills and the ability to multitask, prioritize, and perform well.